KNOWLEDGE ENGINEERING
Get your business AI-ready and manage knowledge intelligently
Eliminate silos and empower users with AI-driven knowledge that’s accurate, accessible, and actionable — anytime, anywhere.
Knowledge engineering is the foundation of business success with AI
Many companies skip — or fail at — managing their data for AI. We connect and enrich your knowledge wherever it lives to deliver contextual AI experiences that are scalable and current.
Problem
Fragmented data silos
Disorganized information scattered across systems leads to inefficiencies and poor decision-making.
Bloated operational costs
Manual workflows and maintenance drain resources and impact profitability.
Struggle to find needed information
Disconnected tools create friction, reducing satisfaction and productivity.
Solution
Knowledge engineering
Centralize and streamline information to enable faster, data-driven decisions across the organization.
Intelligent workflow automation
Scalable AI-powered workflows that streamline complex data management and optimize costs.
Seamless omnichannel experiences
Provide consistent, personalized interactions for users, no matter where or how they engage.
Inbenta’s impact
Inbenta AI adapts to your data stack and cloud infrastructure to seamlessly retrieve and unify data
Seamless partnership & integrations
Combine Conversational AI’s structure with GenAI’s creativity for dynamic, precise interactions.
Real-time analytics
Automate workflows, execute tasks, and drive intelligent enterprise operations.
Automated content creation
Inbenta AI’s platform integrates all major AI models, data systems, CRMs, and other enterprise tools.
Innovation is at the heart of the Inbenta AI platform
AI-powered search
Predictive AI-powered search delivers intent-based results for enhanced self-service and satisfaction.
Dynamic updates
Real-time updates ensure your AI solutions remain current and optimized for peak performance.
Multimodal integration
Seamlessly blend text, voice, and visual inputs for enhanced user interactions.
Enterprise-grade security
Protect sensitive data with robust safeguards and compliance standards.
Why companies choose Inbenta AI
Find what you need faster
Ensure knowledge is always available, well-organized, and easily retrievable by structuring and unifying data across your enterprise.
- Centralize information from CRMs, ERPs, and support systems into a single, AI-powered knowledge hub.
- Automatically categorize, tag, and structure data for seamless organization and accessibility.
- Keep knowledge up-to-date with real-time indexing and AI-driven content management.
Automate workflows and increase workforce productivity
Eliminate repetitive tasks with AI-powered automation, allowing teams to focus on high-value work while ensuring seamless knowledge distribution.
- Automate knowledge updates, tagging, and categorization to keep information current.
- Reduce manual inquiries by providing instant self-service support to employees.
- Enable smarter decision-making with AI-driven insights and automated workflows.
Deliver better experiences
Deliver fast, seamless access to information — improving satisfaction, reducing friction, and enhancing customer and employee experiences.
- AI serves the right information in real-time across Search, Chat, Voice, and other self-service modes.
- Improve engagement by providing personalized, proactive support with AI-driven recommendations.
- Via Assist, give human agents access to accurate information that can be quickly served to users in real time.
Advanced capabilities that make Inbenta a complete enterprise platform solution
Composite AI
Inbenta’s Composite AI merges Conversational AI’s precision with Generative AI’s adaptability, delivering dynamic, accurate, and context-aware automation at scale.
Workflow automation
Streamline processes, reduce tasks, and boost efficiency across operations.
Analytics & Insight
Extract insights to cut costs, boost satisfaction, and unlock growth opportunities.
Omnichannel UX
Ensure seamless interactions across touchpoints, meeting users where they are.
A long-term AI partner you can trust
Megan McCluskey
Transform your customer and employee experience with AI
Inbenta’s Conversational AI platform is deployed by companies across industries around the globe to intelligently automate support and elevate user satisfaction.
