Inbenta recognized in Gartner® Magic Quadrant™ for Conversational AI Platforms.

Enterprise Workflow Automation

Redefine work with scalable AI-powered workflow automation

Automate workflows, maximize productivity,
and liberate your human workforce to drive
value across your organization.

Icon labeled Integrity representing Inbenta's company value of trust, ethics, and transparent practices
Deutsche bank Logo
BMW Logo
GSK Logo
Santander Logo
FNAC Logo

Unlock knowledge, automate actions, and orchestrate AI at scale

Free up employees from repetitive tasks to focus on strategic priorities and high-value interactions.

AI-powered knowledge base illustration showing organized articles, search bar and chatbot linking users to relevant answers

Unified access to knowledge

Centralize and streamline information to enable faster, data-driven decisions across your organization.

Inbenta AI hub connecting web & mobile channels to CRM, ERP, CMS and databases for unified customer support integrations

Executable actions across enterprise systems

Autonomously handle daily workflows with seamless integrations across your tool stack.

Smartphone, tablet and laptop displaying Inbenta AI chatbot and knowledge-base apps, illustrating multi-channel integrations

Intelligent orchestration with AI applications

Inbenta AI’s platform integrates all major AI models, data systems, CRMs, and other enterprise tools.

Operations illustration: team with gears, chat bubbles, cloud and analytics dashboard for support operations

SmartOps Agents, pre-built and customizable to redefine your approach to work

Leverage pre-built AI Agents for common tasks or customize AI Agents to create bespoke workflows.

Our benefits

Measurable business impact with scalable workflow automation

Empower your customers and employees with fast, personalized, and consistent support — wherever they are.

Why companies choose Inbenta AI

Omnichannel customer support showing connected chatbot, live chat, phone, email and social channels for unified service

AI Agents that seamlessly orchestrate workflows across systems

Optimize common tasks with pre-built AI Agents or create unique workflows with custom AI Agents.

Related materials: knowledge-base article cards with tags and magnifying-glass icon for AI content recommendations

Find what you need faster with intelligent enterprise search

Ensure knowledge is always available, well-organized, and easily retrievable by structuring and unifying data across your enterprise.

Self-service portal interface showing AI chatbot, searchable knowledge base articles on desktop and mobile.

Prevent operational issues before they disrupt business

Proactively manage potential disruptions by predicting operational failures and risks.

Generative AI illustration showing chatbot interface, neural network nodes and data flow for support automation

Enhance operations with data-driven decisions supported by AI

Deliver fast, seamless access to information — improving satisfaction, reducing friction, and enhancing customer and employee experiences.

Shield and lock icons representing Inbenta platform security, encrypted data protection and secure AI-powered support

Secure. Governed. Compliant.

The cornerstone of our operations is a rigorous commitment to data security and governance, ensuring data remains protected and managed with the utmost care.

Advanced capabilities that make Inbenta a complete enterprise platform solution

Inbenta AI customer support composite: chatbot, knowledge base, analytics and integration icons

Composite AI

Inbenta’s Composite AI merges Conversational AI’s precision with Generative AI’s adaptability, delivering dynamic, accurate, and context-aware automation at scale.

Chart Icon

Analytics & Insight

Extract insights to cut costs, boost satisfaction, and unlock growth opportunities.

Connection Icon

Omnichannel UX

Ensure seamless interactions across touchpoints, meeting users where they are.

A long-term AI partner you can trust

Schlage Logo
Quote Icon
Inbenta has proven to be the missing piece, delivering a truly unique omnichannel customer experience.

Megan McCluskey

SPM of Customer Experience Marketing at Schlage
ALTERRA Icon
Quote Icon
Adding Inbenta Chat has been amazing. We’ve clearly seen how it has significantly improved our customer service.
David Harrison
Contact Center Analyst at Alterra Mountain
Neoenergia Logo
Quote Icon
We’ve had around 1.5 million customers per month contacting us on the WhatsApp chatbot we developed with Inbenta.
Renato Suplicy
Head of Digital Strategies and Services at Neoenergia

Transform your customer and employee experience with AI

Inbenta’s Conversational AI platform is deployed by companies across industries around the globe to intelligently automate support and elevate user satisfaction.

Inbenta AI Platform
SELECT YOUR LANGUAGE
SELECT YOUR LANGUAGE