CHAT
Scalable and accurate Conversational AI
Create virtual agents and conversational workflows
with a business live chat that delivers highly accurate interactions and elevate your customer experience.
+95%
Response accuracy
+90%
Self-service rate
+60%
Service cost reduction
A future-proof chat experience
Explore how Inbenta Chat helps teams resolve questions faster, improve engagement, and elevate every interaction.
Accuracy
Inbenta’s bespoke technology has been trained over two decades and billions of interactions for exceptional accuracy (>95%) from day one.
Voice
Engages in fluent, human-like customer interactions by phone for end users who want a spoken conversational experience.
Live Translation
Automatically responds in the end user’s language, providing each customer with a personalized, localized experience.
Omnichannel
Connects with dozens of communication platforms, like Facebook, WhatsApp and Instagram, to engage customers wherever they are.
Visual dialog builder
Transparency & analytics
Seamless interoperability and escalation to live agents
Chat connects across the entire Inbenta platform, pulling in
pre-built dialogs, knowledge content, videos and digital demos. Regardless of how your virtual agents engage customers,
Chat will automatically escalate to live agents for a smooth customer experience.
Other products in our platform
Knowledge 
An AI-enabled knowledge base that saves you time and serves your customers the information they need.
Search
A predictive, intent-based search experience that drives self-service and customer satisfaction.
Assist
Equips human agents with the power of multi-touch digital workflows, real-time escalation, voice, video, and more.
Learn
Product videos and click-through tutorials that guide your customers to answer questions autonomously.
A long-term AI partner you can trust
Megan McCluskey
