Unified User Experience
Satisfy users with automated, human-like support
Leverage AI to build a seamless engagement layer, delivering instant, personalized support and automating inquiries for enhanced satisfaction and productivity.
Right-sized solutions, pre-built for speed to market. Customized for your unique needs.
A fully integrated AI ecosystem — scalable AI Agents, seamless AppHub integrations, Composite AI technology, omnichannel UX, and real-time advanced analytics.
Customer Agent
Automate workflows, execute tasks, and drive intelligent enterprise operations.
Employee Agent
Inbenta AI’s platform integrates all major AI models, data systems, CRMs, and other enterprise tools.
Custom, multi-modal virtual assistants
Combine Conversational AI’s structure with GenAI’s creativity for dynamic, precise interactions.
See Inbenta AI in action
Our benefits
Inbenta transforms customer and employee experience
Empower your customers and employees with fast, personalized, and consistent support — wherever they are.
Beyond chatbots — Inbenta AI helps you create unified user experiences across channels
Voice
Intelligent, context-aware voice interactions that deliver 99% accuracy for users seeking a spoken experience.
Video
Seamless escalation to human agents for complex queries and face-to-face digital connections.
Screen assist
Co-browsing
capabilities for real-time collaborative problem-solving.
Live translation
Breaking down language barriers for a localized, personalized experience globally.
Why Inbenta stands out
Automate workflows for always-on engagement
Automate interactions across customer and employee touchpoints with intelligent virtual assistants and pre-built AI agents — enhancing efficiency, satisfaction, and scalability.
- Automate inquiries across chat, voice, and video for instant support.
- Reduce wait times with AI-driven task execution and workflow automation.
- Free up teams by handling routine requests with pre-built AI agents.
Omnichannel and multi-modal
Handle high volumes of inquiries seamlessly, reducing wait times
and improving satisfaction across channels while reducing costs.
Chat: Understand and resolve queries in natural language conversations in text and voice.
Search: Offer exceptionally precise search results, guiding customers effortlessly to solutions.
Learn: Engage your customers and prospects with interactive demos that showcase your new features, fostering a deeper connection and enthusiasm for your offerings.
Personalized interactions. Seamless escalation.
Provide tailored, human-like conversations that adapt to individual preferences and behaviors.
Chat: Accurate and human-like conversations.
Assist: Seamless escalation to live chat for complex queries with an AI-powered, omnichannel ticketing system.
Advanced capabilities that make Inbenta a complete enterprise platform solution
Composite AI
Inbenta’s Composite AI merges Conversational AI’s precision with Generative AI’s adaptability, delivering dynamic, accurate, and context-aware automation at scale.
Workflow automation
Streamline processes, reduce tasks, and boost efficiency across operations.
Analytics & Insight
Extract insights to cut costs, boost satisfaction, and unlock growth opportunities.
Omnichannel UX
Ensure seamless interactions across touchpoints, meeting users where they are.
A long-term AI partner you can trust
Megan McCluskey
Transform your customer and employee experience with AI
Inbenta’s Conversational AI platform is deployed by companies across industries around the globe to intelligently automate support and elevate user satisfaction.
