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telecommunications

Improve customer experience by reducing wait times and need for agent escalation

Meet customer preferences and automate customer support with a self-service chatbot that is able to respond to customer questions and process account requests without the need for human intervention.
America Movil
telefonica logo
ntt logo
simple tv logo
telecommunications chat example

Reduce call volumes and burden on contact center agents

Deflect commonly asked questions and provide customer support automatically with Inbenta Chatbot, an AI-enabled chatbot

Use search to answer customer questions and make recommendations

Use Inbenta Search and Knowledge services to allows customers to find relevant information, recommended services and other information with ease
telecommunications faq example

Improve guest experience with 24/7 customer support

Engage customers and provide support assistance automatically, day or night, with autonomous Conversational AI services
banking industry example english

Show your telecom customers how-to use your latest digital products

Easy step-by-step Product Digital Demos guides customers and employees through both simple and complex product features
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