Explainable Conversational AI purpose-built to optimize customer experience and boost sales
Trained over a decade across industries and use cases, Inbenta's proprietary AI is highly accurate and safe to use, allowing companies to confidently improve customer experience at scale.
Intelligent automation spanning customer service, marketing, sales and internal functions
Automate responses with 95% accuracy
Automate sales and boost revenue
Improve customer experience
Improve self-service ratio
Reduce burden on front-line staff
Legacy bots and agent intervention that doesn't provide self-service tools or intelligence
High call & email volumes
Unacceptable wait times
Low self-service activity
Lots of agent intervention
Effort spent on repetitive tasks
Underleveraged FAQ Pages
Access to Proprietary AI
Inbenta uses Natural Language Processing, Neuro-Symbolic AI and a Lexicon to understand the real meaning behind queries, to sort information, and to achieve a 95% correct answer rate that improves with each interaction.
AI Platform that Extends Beyond Chatbot
Inbenta applies it proprietary AI across its services – including chat, search, knowledge management and messenger – to improve customer experience overall.
Interoperable and Highly Configurable
Inbenta’s services come ready-to-use, are highly-configurable to different industries and uses cases, interoperable across multiple platforms and integrations, and available in 35 languages.
Utilize a chatbot that can autonomously engage in complex customer conversations, answer questions and complete tasks.