Banking

Improve customer experience and support at your bank

Automate customer support and encourage self-service options using Conversational AI.

Answer your customer’s banking questions without the need for agent intervention

Deflect commonly asked questions, provide support and complete tasks automatically with Inbenta Chatbot, an AI-enabled chatbot

Make finding information, products and terms of service details easier

Maximize the use of your FAQs, agreements and other items with Inbenta Search and Knowledge services that make it easy for customers find information

Stay top of wallet with top-notch customer experience, 24/7

Engage customers, provide support assistance or accomplish tasks (such as opening an account or applying for credit) automatically, day or night, with autonomous Conversational AI services

Show your banking customers how-to use your latest digital products

Easy step-by-step Product Digital Demos guides customers and employees through both simple and complex product features

Neoenergia

M&T Bank

GOL Airlines

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Inbenta Named Market Leader, Wins 2024 Customer Success Award

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How to build an efficient knowledge base?

Improve customer experience and support at your bank

Answer your customer’s banking questions without the need for agent intervention

Make finding information, products and terms of service details easier

Stay top of wallet with top-notch customer experience, 24/7

Show your banking customers how-to use your latest digital products

Improve customer experience and support at your bank

Answer your customer’s banking questions without the need for agent intervention

Make finding information, products and terms of service details easier​

Stay top of wallet with top-notch customer experience, 24/7​

Show your banking customers how-to use your latest digital products

Make finding information, products and terms of service details easier

Stay top of wallet with top-notch customer experience, 24/7