e-commerce

Encourage purchasing by helping your customers find what they’re looking for

Deploy automated, AI-powered customer service and sales tools that work 24/7.

Boost sales by engaging with your customers directly

Deflect commonly asked questions, provide support, and complete tasks automatically with Inbenta Chat, an AI-powered chatbot.

Provide recommendations your customers will love

Use Inbenta Search and Knowledge to recommend items and make searches easy.

Automate customer support

Engage customers, provide support, or accomplish tasks (such as returns, change of address, etc.) automatically, day or night, with autonomous Conversational AI.

Provide 24/7, instant customer product self-serve support

Easy step-by-step digital product demos guide customers and employees through both simple and complex product features.

OPPLUS

Neoenergia

M&T Bank

Inbenta Launches Rebranded AI Platform

Inbenta names seasoned SaaS executive Jeff Cate as CFO to help guide aggressive expansion plans in North America

Inbenta Wins for Best Customer Engagement Programme at PAY360 Awards

Everything you need to know about knowledge management

10 of the most popular NLP use cases

Callbots and voicebots are making customer support conversational

Mastering Customer Service Spikes with AI

Building Policyholder Loyalty with AI

3 Steps to Improving Search Results on Your Website

Encourage purchasing by helping your customers find what they’re looking for

Boost sales by engaging with your customers directly

Provide recommendations your customers will love

Automate customer support

Provide 24/7, instant customer product self-serve support