e-commerce

Encourage purchasing by helping your customer find what they’re looking for

Deploy automated & AI-enabled customer customer service and sales tools that work 24/7

Boost sales by engaging with your customers directly

Deflect commonly asked questions, provide support and complete tasks automatically with Inbenta Chatbot, an AI-enabled chatbot

Provide recommendations that your customer will love

Use Inbenta Search and Knowledge services to help recommend items and facilitate searches with ease

Automate customer support activity

Engage customers, provide support assistance or accomplish tasks (such as returns, change of address, etc.) automatically, day or night, with autonomous Conversational AI services

Provide 24/7, instant customer product self-serve support

Easy step-by-step Product Digital Demos guide customers and employees through both simple and complex product features

Neoenergia

M&T Bank

GOL Airlines

Inbenta Named Finalist for Best Customer Engagement Programme at PAY360 Awards

Inbenta Announces Generative AI Integration

Inbenta Named Market Leader, Wins 2024 Customer Success Award

Mind the Gap: What semantic clustering means for your customer service

Secure AI: Compliance, control and building customer trust

How to tailor a chatbot to your brand voice

Building Policyholder Loyalty with AI

3 Steps to Improving Search Results on Your Website

How to build an efficient knowledge base?

Encourage purchasing by helping your customer find what they’re looking for

Boost sales by engaging with your customers directly

Provide recommendations that your customer will love

Automate customer support activity

Provide 24/7, instant customer product self-serve support