Search
Predictive, intent-based search experience
+95%
Search accuracy
+90%
Self-service rate
+80%
Call deflection
Search technology that goes beyond keywords to understand complex queries
Inbenta combines Natural Language Processing and multi-layer lexicons to understand nuance and intent and respond with near-perfect accuracy out-of-the-box.
A long-term AI partner you can trust
Megan McCluskey
A future-proof search experience
- AccuracyInbenta’s technology has been refined over two decades and billions of interactions for an exceptional search experience.
- Federated searchCombine multiple content sources for a unified search experience across all your environments.
- Zero data trainingA self-learning solution that reduces speed to market and lowers the cost and effort of maintenance.
- Custom user typesDeliver customized results based on user status, such as internal vs. external, logged-in/out, or tiered environments.
Integrated GenAI responses
Detailed search dashboards
Seamless platform integration
Inbenta Search is a low-code solution that easily integrates with any website or app framework, like React, Angular, Webflow, and more. Embed Search on your website quickly and easily with a single line of JavaScript code.
Cutting-edge technology and integration
Exceptional NLP & AI understanding
Inbenta’s semantic lexicon technology combines universal-language and industry-specific lexicons that allow our solution
to comprehend human conversation natively and respond with near-perfect accuracy out-of-the-box.
Flexible & intelligent auto-complete
Use your choice of keyword-based typeahead or semantic autocomplete. This helps users identify common queries and guides them naturally toward your most valuable content and resources.
AppHub: Unify data and interactions
Other products in our platform
Chat 
Automated conversations with human-like touch and superhuman accuracy.
Knowledge
An AI-enabled knowledge base that saves you time and serves your customers the information they need.
Learn
Product videos and click-through tutorials that guide your customers to answer questions autonomously.
Assist
Equips human agents with the power of multi-touch digital workflows, real-time escalation, voice, video, and more.