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AI Platform

Optimize customer experience with a holistic Conversational AI platform

Add the power of AI-enabled Chatbot, Search, Knowledge and Messenger to optimize customer experience

Chatbot

Utilize a chatbot that can autonomously engage in complex customer conversations, answer questions and complete tasks.

Search

Incorporate a user-friendly search functionality that makes it easy for customers to find your content.

Knowledge

Organize your company’s content, making it fast and simple to find, with a knowledge management tool.

Messenger

Optimize customer engagement across multiple platforms with a centralized case management and ticketing system.

Horizn Product Digital Demos

Provide 24/7, instant self-serve customer support with step-by-step product tutorials.

Achieves a 95% correct answer rate that improves with each interaction
Self-learning, requiring zero data training, lowering the cost and effort of maintenance
Super-fast implementation and ready to use out-of-the-box
Highly-configurable to different industries, business areas and use case
Multilingual and available in 35 languages
Interoperable across multiple platforms and integrations
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