Inbenta’s Conversational AI platform has been trained over a decade across industries and use cases using billions of customer interactions and is proven to improve customer experience.
Accuracy. Safety. Customer Experience.
Founded in 2005, Inbenta has been at the forefront of helping companies optimize customer experience using Conversational AI. Inbenta’s Conversational AI platform improves customer experience by resolving user questions and tasks automatically in a way that feels personal. Using a proprietary set of Conversational AI tools, Inbenta’s solutions excel at understanding language and the true intent and meaning behind user queries and responding accurately. Inbenta’s Conversational AI platform prioritizes safety and compliance as a key measure of its success. Inbenta’s product offering includes Chat, Search, Knowledge, Assist and Learn, tools that are used by over 1,000 companies globally in more than 90 languages.
We are a company at the cutting-edge of improving customer experience through AI. Innovation does not end with providing the most advanced technology, it includes giving employees the chance to grow and develop new and exciting ideas. We have created an environment that encourages people to push the boundaries and innovate.
While we excel in the field of artificial intelligence, we also value creating an open and honest atmosphere within the company. Transparent leadership is the key to fostering a culture of trust between leaders and their employees. Inbenta has adopted a zero-tolerance policy on corruption in all its forms and undertakes to comply with the anti-corruption laws applicable to it, in all circumstances.
At Inbenta, we work in close-knit teams on various projects throughout the organization. As a global company, we all enjoy what we do in part because of an environment dedicated to building team culture. We pride ourselves on providing the best possible service to our customers, not simply through building the best AI solutions out there, but through ensuring we respect and trust the people we work with.
