Chatbot

Automatically engage customers in a way that feels personal

Reduce agent escalations, hold times and improve customer experience by deploying a chatbot that can autonomously engage in complex customer conversations, answer questions and complete tasks

Automate customer conversations and tasks using Inbenta's AI-powered chatbot.

Voice support for human-like conversations

Automated virtual agents can talk to customers in real time, resolving issues with human-like fluency and deflecting up to 80% of live agent calls. And, for those times when you just need a human, Chatbot with Voice will escalate calls seamlessly.

Resolve customer inquiries with greater speed and accuracy

Reduce agent escalations and improve customer service options, NPS by resolving issues via chatbot

Improve customer experience at scale

Meet the expectations of today’s customer with self-service features built within the chatbot experience

Match customer preferences and deliver results, day or night

Deploy an always-on self-service channel for customers and improve sales, marketing and customer service output

Respond with 95% accuracy that improves with each interaction

Self-learning, requiring zero data training, lowering the cost and effort of maintenance

Super-fast implementation and ready to use out-of-the-box

Highly configurable to different industries, business areas and use cases

Meet the preferences of today's customer with self-service features

Multilingual and available in 35 languages

Interoperable across multiple platforms and integrations

Achieves a 95% correct answer rate that improves with each interaction

Self-learning, requiring zero data training, lowering the cost and effort of maintenance

Super fast implementation and ready to use out-of-the-box

Highly configurable to different industries, business areas and use cases

Meet the preferences of today's customer with self-service features

Multilingual and available in 35 languages

Interoperable across multiple platforms and integrations

Neoenergia

M&T Bank

GOL Airlines

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