healthcare

Treat every patient and provider to an exceptional customer experience

Improve customer experience at scale by providing patients and providers with real-time support with Conversational AI services

Improve patient experience with 24/7 customer support

Deflect commonly asked questions, assist patients and book visits automatically with Inbenta Chatbot, an AI-enabled chatbot

Empower patients to find practices, information, and reduce call volumes

Use Inbenta Search and Knowledge services to make it easy for patients and providers to find practices, billing information, and other items with ease

Reduce burden on frontline staff

Engage patients and provide support and escalation assistance automatically, day or night, with autonomous Conversational AI services

Provide 24/7, instant customer product self-serve support

Easy step-by-step Product Digital Demos guide customers and employees through both simple and complex product features

Inbenta Acquires Horizn, Adding Interactive Product Demos to Inbenta’s Customer Experience Platform

Inbenta Expands its Customer Experience Platform, Allowing Companies to Integrate the Generative AI Solution of Their Choice

Inbenta Appoints Adam Rivera to Chief Legal Officer

Everything You Need to Know About the EU Regulation on Artificial Intelligence

Defining Generative AI—What Is It And How to Safely Use It

We’ve analyzed 4 million chatbot conversations. Here’s what we found out.

AI for Enterprise: Secrets to Enhancing Customer Experience While Maintaining Compliance

How Will Generative AI Impact Customer Interactions?

Technology to prepare your customer support team for the holiday season

Conversational AI with no need for data training

The Secret Ingredients to Manage Support Cases Successfully

HR Service Automation

Treat every patient and provider to an exceptional customer experience

Improve patient experience with 24/7 customer support

Empower patients to find practices, information, and reduce call volumes

Reduce burden on frontline staff

Provide 24/7, instant customer product self-serve support