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Enhance guest experience using self-service tools and automated, 24/7 customer support

Automate travel notifications, customer questions, itinerary changes and more with Inbenta’s Conversational AI Platform that is able to understand and respond to traveler/guest inquiries and complete transactions.
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Reduce call volumes and burden on frontline staff and focus on guest experience

Deflect commonly asked questions, provide support and complete tasks automatically with Inbenta Chatbot, an AI-enabled chatbot
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Better recommend travel packages and exciting experiences

Use Inbenta Search and Knowledge services to help travels to find recommend packages, experiences and other information with ease

Improve guest experience with 24/7 customer support

Engage customers and provide support assistance automatically, day or night, with autonomous Conversational AI services
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Reduce inbound calls and improve the customer experience

Encourage customer self-serve using Product Digital Demos for commonly asked product and user questions