Enhance guest experience using self-service tools and automated, 24/7 customer support
Automate travel notifications, customer questions, itinerary changes and more with Inbenta’s Conversational AI Platform that is able to understand and respond to traveler/guest inquiries and complete transactions.
Reduce call volumes and burden on frontline staff and focus on guest experience
Deflect commonly asked questions, provide support and complete tasks automatically with Inbenta Chat, an AI-enabled chatbot
Better recommend travel packages and exciting experiences
Use Inbenta Search and Knowledge Management services to help travels to find recommend packages, experiences and other information with ease
Improve guest experience with 24/7 customer support
Engage customers and provide support assistance automatically, day or night, with autonomous Conversational AI services