Trusted by leading companies around the world
Our benefits
Build a more engaged and efficient team
Build a more engaged and efficient team
Build a more engaged and efficient team
Empower employees with instant answers and seamless support, driving productivity and enhancing workplace satisfaction.
Inbenta meets Workday
Inbenta integrates with Workday to make AI automation seamless with your systems.
Elevate HR functions with AI-driven solutions
Automate and enhance hiring
Tackling the monumental tasks of sifting through CVs, scheduling interviews, and managing communications can overwhelm the best of recruiting teams. Our AI-driven tools simplify these processes and make your candidate journey as efficient and pleasant as possible.
Knowledge: Searchable knowledge to solve candidate questions 24/7.
Chat: Application chat that lets candidates upload their CV and gathers data in a conversational way.
Streamline onboarding processes
The transition into a new role is pivotal. Make it seamless for your new hires by introducing them to your company culture and values right from the start.
Knowledge: Unify employee data and streamline access to critical information.
Chat: Access information and perform transactions without tickets or meetings.
Search: Consolidate and deliver employee information in a single search experience.
Unmatched employee support
Questions about policies, PTO requests, and feedback are integral to maintaining a satisfied workforce. But they can significantly drain your HR team’s resources. Use our AI solutions to ensure that every employee feels heard and valued.
Knowledge: Provide smart FAQs to answer common questions.
Chat: Access information and perform transactions without tickets or meetings.
Search: Consolidate and deliver employee information in a single search experience.
Learn: Interactive demos that accelerate digital adoption by letting employees learn at their own pace.
Why Inbenta stands out
AI built for accuracy you can count on
Choosing Inbenta means partnering with a leader in Programmed Intelligence and Knowledge Engineering. Our platform delivers industry-leading +95% accuracy in natural conversations, building trust,driving adoption, and giving employees reliable, seamless support.
.svg)
Multilingual support as standard
Global businesses require global solutions. Inbenta's Programmed Intelligence and Knowledge Engineering span 35+ languages natively, with AI Orchestration extending support to 100+ languages, delivering natural, accurate interactions at scale. Your HR team can support a diverse, global workforce from day one, with no additional training required.
.webp)
.svg)
Easy integration and rapid deployment
Inbenta delivers rapid, accurate deployment with minimal training, seamlessly integrating with your HR systems to maximize efficiency and minimize disruption.
.svg)
Secure and compliant
A dedication to data security and privacy is at the core of our operations, assuring your employee information is safeguarded through every interaction. This commitment ensures maximum compliance and integrity.
A long-term AI partner you can trust
When we launched Discover Mobile [with Inbenta], I received more positive feedback from my colleagues than I ever have in 10 years.
David Palmer
Head of Mobile and Digital Banking at Nationwide Building Society
.webp)
Adding Inbenta Chat has been amazing. We’ve clearly seen how it has significantly improved our customer service.
David Harrison
Contact Center Analyst at Alterra Mountain
We’ve had around 1.5 million customers per month contacting us on the WhatsApp chatbot we developed with Inbenta.
Renato Suplicy
Head of Digital Strategies and Servicesat Neoenergia
FAQs
FAQs
FAQs
How do financial services firms use AI for employee support?
Financial services firms use AI for employee support to answer policy, compliance, and onboarding questions with the same governance applied to customer service. Inbenta's Employee Services deployments run on Encore's governed knowledge layer, so an internal answer about a regulated process traces back to an approved source.
How do you deploy AI for employee services in a regulated business?
Deploy AI for employee services in a regulated business by structuring policy content into governed answers before launch. Inbenta Encore ingests source material into governed intents in 30 to 60 minutes and logs how each answer was derived, giving risk teams the same audit trail used on customer channels.
How do you prevent AI hallucinations in HR and policy answers?
Prevent AI hallucinations in human resources and policy answers by retrieving pre-validated content rather than generating it. Inbenta Encore returns governed answers from structured policy sources, and its Elevate update engine refreshes them when the underlying policy changes, so employees are not given superseded guidance.
How does AI improve first contact resolution for employee requests?
AI improves first contact resolution for employee requests by resolving them at the point of asking. Inbenta Encore lets new hires and candidates complete transactions conversationally, including submitting an application or an onboarding step, so the request finishes without opening a ticket or booking a meeting.
How do you reduce internal support costs with AI?
Reduce internal support costs with AI by resolving routine human resources and IT questions before they become tickets. Inbenta Encore answers policy and process questions from a governed knowledge layer around the clock, so internal teams handle exceptions rather than repeat questions that already have an approved answer.
Related articles
Spain's Ley SAC (Ley 10/2025): What the December 2026 Deadline Means for Your Customer Service Team
Read the article
AI model drift: The hidden cost of single-LLM enterprise deployments
Read the article
How AI agents handle multi-step CX workflows without human escalation
Read the article
