Predictive, intent-based search experience

Inbenta’s AI-powered search understands context and intent to deliver fast, accurate responses and boost self-service and customer satisfaction.

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+95%

Search accuracy

+90%

Self-service rate

+80%

Call deflection

Search technology that understands complex queries from day one

Inbenta's Programmed Intelligence and Knowledge Engineering go beyond keywords to understand nuance and intent, delivering predictive, accurate responses straight out of the box.

Why teams choose Inbenta Encore

Enterprise buyers evaluating AI sales agent software are looking beyond features. They need accuracy they can verify, governance they can defend, and deployment timelines that do not stall in pilot purgatory.

Inbenta has proven to be the missing piece, delivering a truly unique omnichannel customer experience.

Megan McCluskey

SPM of Customer Experience Marketing at Schlage

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Adding Inbenta Chat has been amazing. We’ve clearly seen how it has significantly improved our customer service.

David Harrison

Contact Center Analyst at Alterra Mountain

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We’ve had around 1.5 million customers per month contacting us on the WhatsApp chatbot we developed with Inbenta.

Renato Suplicy

Head of Digital Strategies and Servicesat Neoenergia

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A future-proof search experience

Integrated intelligent responses

Inbenta Search combines AI Orchestration with our patented Programmed Intelligence to deliver predictive, accurate answers directly to users, with no digging through articles or documentation required.

Detailed search dashboards

Automatically group user questions by topic using query clustering and frequency analysis to identify common questions and search performance. Data-driven insights on customer behavior allow you to provide the results and content your customers need.

Seamless platform integration

Inbenta's no-code Search solution easily integrates with any website or app framework, like React, Angular, Webflow, and more. Embed Search on your website quickly and easily.

Cutting-edge technology and integration

Exceptional AI understanding

Inbenta's intelligent response system draws on AI Orchestration, universal and industry-specific Knowledge Engineering, and LLM embeddings to understand natural conversations and deliver predictive, reliable accuracy from day one.

Flexible & intelligent auto-complete

Use your choice of keyword-based typeahead or semantic autocomplete. This helps users identify common queries and guides them naturally toward your most valuable content and resources.

AppHub: Unify data and interactions

AppHub is your one-stop shop for plugins for the Inbenta platform, adding features like voice, video, co-browsing, automatic translation, and much more.