Marketing & Sales

Revolutionize customer engagement and sales conversion with AI

Transform marketing and sales with Inbenta’s AI solutions, driving customer engagement, lead qualification, and conversion with unparalleled precision across languages and markets.

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Five diverse coworkers smiling and collaborating while looking at a laptop, with an overlay showing 2,389 leads.

Our benefits

Engaging interactions that drive revenue

Leverage Inbenta’s AI to increase go-to-market ROI with AI-powered personalization and insights. Deliver tailored customer experiences, qualify leads faster, and optimize campaign performance at scale.

+95

Conversational accuracy

+90%

Customer satisfaction

+20%

Growth in sales attributed to Chat experience

+100

Languages available

+60%

Reduction in support costs

Where innovation meets conversion

Enhanced lead engagement

Use Conversational AI to qualify leads in real-time, provide personalized responses, and guide prospects through the funnel 24/7.

Chat: Access information and perform transactions without tickets or meetings.

Search: Offer exceptionally precise search results, guiding customers effortlessly to their goals.

Learn: Empower customers to explore digital services and products through self-service digital demos or guided walkthroughs.

Connect with confidence

Maximize your marketing efforts by using Inbenta’s AI to intelligently qualify leads, ensuring your team focuses on the most promising opportunities.

Chat: Capture detailed lead information in real-time, powered by AI-driven conversations.

Assist: Seamlessly blend AI efficiency and the personal touch of live chat for deeper qualification and engagement.

Grow revenue

Inbenta’s AI lets you effortlessly identify and execute cross-selling and upselling opportunities, significantly boosting your revenue potential.

Knowledge: Use AI-driven recommendations to suggest relevant products, enhancing the shopping experience and order value.

Chat: Initiate perfectly timed conversations with personalized offers to encourage additional purchases.

Learn: Engage your customers and prospects with interactive demos that showcase your new features, fostering a deeper connection and enthusiasm for your offerings.

Why Inbenta stands out

Unleash the power of AI

Our patented AI technology understands deeply and interacts with customers in natural, human-like conversation. Inbenta’s AI, trusted by over 1,000 companies worldwide, isn't just a tool — it's the cornerstone of a dynamic sales and marketing strategy.

Connect with app tiers

Our solutions integrate seamlessly into your existing tech stack, including CRM, analytics, and more, ensuring Inbenta not only enhances your sales process but amplifies your entire business ecosystem.

Seamlessly connect with live chat and ticketing

Inbenta swiftly elevates hot leads from AI chat conversations to live sales representatives, ensuring a seamless handoff that maximizes conversion opportunities with a personal touch.

Global reach, personal touch

With multilingual capabilities and real-time translation in 100+ languages, Inbenta breaks down language barriers, allowing your business to engage, qualify, and convert customers across the globe, all while maintaining the nuances of local dialects and preferences.

A long-term AI partner you can trust

When we launched Discover Mobile [with Inbenta], I received more positive feedback from my colleagues than I ever have in 10 years.

David Palmer

Head of Mobile and Digital Banking at Nationwide Building Society

Read other customers stories

Adding Inbenta Chat has been amazing. We’ve clearly seen how it has significantly improved our customer service.

David Harrison

Contact Center Analyst at Alterra Mountain

Read other customers stories

We’ve had around 1.5 million customers per month contacting us on the WhatsApp chatbot we developed with Inbenta.

Renato Suplicy

Head of Digital Strategies and Servicesat Neoenergia

Read other customers stories

FAQs

What is the best conversational AI platform for pre-sale customer experience?

The best conversational AI platform for pre-sale customer experience answers product and pricing questions as accurately as support answers service questions. Inbenta Encore qualifies leads against the same governed knowledge that powers support, so a prospect is never told something a customer would later be corrected on.

How do financial services firms use conversational AI for sales inquiries?

Financial services firms use conversational AI for sales inquiries to qualify prospects while keeping product and eligibility claims governed. Inbenta Encore retrieves pre-validated answers about products and pricing rather than generating them, which keeps pre-sale conversations inside the same compliance boundary as post-sale support.

What is the best AI for handling high-volume inbound inquiries?

The best AI for handling high-volume inbound inquiries qualifies and routes without adding headcount. Inbenta Encore captures lead details conversationally and qualifies prospects against governed product knowledge in real time, so sales teams receive filtered opportunities instead of triaging every inbound inquiry manually.

What does a knowledge-first AI platform mean for marketing and sales?

A knowledge-first AI platform governs what the AI can say about products and pricing before a prospect asks. Inbenta Encore qualifies leads against structured product knowledge rather than a model's interpretation of marketing copy, so claims made in a sales conversation match approved messaging.

How do you prevent AI hallucinations in pre-sale conversations?

Prevent AI hallucinations in pre-sale conversations by retrieving approved product and pricing answers instead of generating them. Inbenta Encore returns governed responses from structured content, so a prospect is not quoted a feature, price, or eligibility rule that the business would later have to correct.

Transform your marketing and sales strategy with AI

Inbenta’s Agentic AI platform is deployed by companies across industries around the globe to intelligently automate customer service, sales and marketing, and internal operations.

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