Inbenta recognized in Gartner® Magic Quadrant™ for Conversational AI Platforms.
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Enterprise Workflow Automation

Redefine work with scalable AI-powered workflow automation

Automate workflows, maximize productivity, and liberate your human workforce to drive value across your organization.
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Unlock knowledge, automate actions, and orchestrate AI at scale

Free up employees from repetitive tasks to focus on strategic priorities and high-value interactions.
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Unified access to knowledge
Centralize and streamline information to enable faster, data-driven decisions across your organization.
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Executable actions across enterprise systems
Autonomously handle daily workflows with seamless integrations across your tool stack.
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Intelligent orchestration with AI applications
Inbenta AI’s platform integrates all major AI models, data systems, CRMs, and other enterprise tools.
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SmartOps Agents, pre-built and customizable to redefine your approach to work
Leverage pre-built AI Agents for common tasks or customize AI Agents to create bespoke workflows.
Our benefits

Measurable business impact with scalable workflow automation

Empower your customers and employees with fast, personalized, and consistent support — wherever they are.
+95
Conversational accuracy
+40%
reduction in process time
2x faster
decision-making
$Millions
saved in inefficiencies
+60%
Reduction in support costs

Why companies choose Inbenta AI

AI Agents that seamlessly orchestrate workflows across systems

Optimize common tasks with pre-built AI Agents or create unique workflows with custom AI Agents.
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  • Effortlessly integrate enterprise tools, cloud services & databases.
  • Automate cross-department workflows with zero disruption.
  • Ensure real-time data synchronization for seamless operations.
Discover our Employee Agent
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Find what you need faster with intelligent enterprise search

Ensure knowledge is always available, well-organized, and easily retrievable by structuring and unifying data across your enterprise.
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  • Centralize information from CRMs, ERPs, and support systems into a single, AI-powered knowledge hub.
  • Automatically categorize, tag, and structure data for seamless organization and accessibility.
  • Keep knowledge up-to-date with real-time indexing and AI-driven content management.
Discover Knowledge
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Prevent operational issues before they disrupt business

Proactively manage potential disruptions by predicting operational failures and risks.
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  • Predict failures, compliance risks, and financial anomalies.
  • Automate alerts, policy updates, and issue escalations.
  • Provide insights to resolve issues proactively.
Discover our SmartOps Agent
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Enhance operations with data-driven decisions supported by AI

Deliver fast, seamless access to information — improving satisfaction, reducing friction, and enhancing customer and employee experiences.

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  • Deliver real-time, data-backed workflow insights.
  • Automate compliance and risk assessments.
  • Improve accuracy and speed in decision-making.
Discover our SmartOps Agent
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Secure. Governed. Compliant.

The cornerstone of our operations is a rigorous commitment to data security and governance, ensuring data remains protected and managed with the utmost care.

Discover our Conversational AI platform
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Advanced capabilities that make Inbenta a complete enterprise platform solution

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Composite AI
Inbenta’s Composite AI merges Conversational AI’s precision with Generative AI’s adaptability, delivering dynamic, accurate, and context-aware automation at scale.
Analytics & Insight
Extract insights to cut costs, boost satisfaction, and unlock growth opportunities.
Omnichannel UX
Ensure seamless interactions across touchpoints, meeting users where they are.

A long-term AI partner you can trust

Inbenta has proven to be the missing piece, delivering a truly unique omnichannel customer experience.
Megan McCluskey
SPM of Customer Experience Marketing at Schlage
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Adding Inbenta Chat has been amazing. We’ve clearly seen how it has significantly improved our customer service.
David Harrison
Contact Center Analyst at Alterra Mountain
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We’ve had around 1.5 million customers per month contacting us on the WhatsApp chatbot we developed with Inbenta.
Renato Suplicy
Head of Digital Strategies and Servicesat Neoenergia
Read other customers stories

Transform your customer and employee experience with AI

Inbenta’s Conversational AI platform is deployed by companies across industries around the globe to intelligently automate support and elevate user satisfaction.
Schedule a demo

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