Learn

Interactive content that empowers users to self-serve

Accelerate digital adoption by enabling users to learn at their own pace with easy-to-understand product walkthroughs.

Schedule a demo

+80%

FCR rate

+50%

Handling time reduction

+65%

Call volume reduction

Adoption: The last mile of innovation

The better you educate users about your product’s capabilities, the faster they will adopt it.
Inbenta’s Learn solution lets users learn-by-doing, at their own pace, walking them through an exact simulation of your user interface in a step-by-step interactive guide with helpful tips and information. Leading companies and financial institutions have used interactive demo software to increase the effectiveness and adoption of all their digital assets with both their employees and customers.

A long-term AI partner you can trust

When we launched Discover Mobile, I received more positive feedback from my colleagues than I ever have in 10 years of launching programs.

David Palmer

Head of Mobile & Digital Banking at Nationwide

Read other customers stories

Employees are not only taking the Inbenta-built Learn courses, they’re re-taking the courses — and they’re having a great time doing it.

Brandon Horbowicz

Vice President & Senior Sales Strategy Manager, Retail Enablement at M&T

Read other customers stories

It was an easy implementation, and Inbenta really knew what they were doing. We felt that from the first sale demonstration all the way through to the implementation.

Tommy Sanderson

Manager of Digital Adoption at Hancock Whitney

Read other customers stories

A future-proof learning experience

User interface showing a progress tracker and graph with a pop-up message that reads 'Set up alerts to monitor account activity instantly' alongside a woman using a laptop.

Graphic with central orange icon surrounded by WhatsApp, email, web, and Instagram icons, with photos of diverse smiling people around the circle.

User interface with video play button and icons, showing inset photos of two women using a smartphone and wearing a headset.

Central orange circle with abstract dots and squares icon connected by lines to four surrounding circles with different symbols in blue, green, purple, and burgundy.

Improve customer experience while reducing ticket volume

Defer tickets and reduce call times by equipping your users and agents with interactive content that allows them to self-serve and accelerate their pace of digital adoption.

Diagram showing a man with a laptop in the center surrounded by three windows depicting email, video playback, and a task list interface.

Create an empowered digital workforce

Promote digital advocacy and ensure all your employees can learn and understand your products and services by engaging them in an intuitive, agile, and interactive way.

Digital interface showing task checklists, analytics icons, a 5-star rating, and a bar chart featuring three customer service representatives, one highlighted as a winner.

Proven to drive digital engagement

Leverage content throughout your help channels — including your website, email marketing, SEO, and chatbots — to increase new enrollments, enhance product engagement, and encourage adoption of new features.

Central orange icon with circles connected to four surrounding icons: an envelope, a speech bubble with sparkles, a globe, and a magnifying glass.

Cutting-edge technology and integration

Three customer service representatives wearing headsets and working on laptops in an office.

Enhance agent performance

Improve agent response times and effectiveness with strong NLP search and innovative AI-based features.

Smiling woman outdoors looking at her phone, with graphic overlays of five-star rating and user review icons.

Increase customer advocacy

Enhance support center productivity, operational efficiency and overall business performance to foster strong customer advocacy and improved customer satisfaction.

Young woman in glasses and white shirt sitting at desk using smartphone with laptop in background.

AppHub: Unify data and interactions

AppHub is your one-stop shop for plugins for the Inbenta platform, adding features like voice, video, co-browsing, automatic translation, and much more.