Elevate e-commerce CX, sales, and operations with AI

Guide customers to the right products with our intuitive search tools. Understand customer intent and provide accurate results, even for vague or incomplete queries.
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• Intent recognition: Interpret customer queries accurately to deliver relevant results and improve the shopping experience.
• Knowledge integration: Connect content across multiple systems, ensuring customers actually find what they’re looking for.
• Continuous learning: Improve search results over time by analyzing user behavior and preferences.

Empower your team with AI-driven tools that enhance productivity and decision-making. Provide quick access to information and automate routine tasks.
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• Unified knowledge base: Provide employees with instant access to accurate, up-to-date information for better customer service.
• AI-powered Assist: Provide agents with relevant information and suggested responses, improving efficiency and accuracy.
• Automated training: Use AI-powered learning modules to onboard new employees and keep existing staff up-to-date.

Reduce support tickets and improve customer satisfaction with step-by-step product demos. Guide users through complex features and empower self-service.
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• Contextual guidance: Provide in-app assistance tailored to the user’s current task or page.
• Multilingual support: Offer product walkthroughs in multiple languages to serve a global customer base.
• Usage analytics: Gain insights into user behavior and identify areas where customers may need additional support.