IT Helpdesk

Streamline IT tickets and support with automation

IT resources and support staff are limited. IT issues are not. Inbenta helps IT teams by providing a helpdesk chatbot to automate support requests and tasks, as well as a knowledge management tool that empowers employees to help themselves.

Reduce the time spent on repetitive support tasks and commonly asked questions

Improve helpdesk services at scale

Encourage self-service resolutions

Reduce workload and support-ticket delays

Improve employee experience

Improve employee experience using Conversational AI to support IT efforts

Automate IT support through chat

Resolve IT issues faster with automation

Encourage self-service for non-critical IT tasks

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