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IT Helpdesk

Streamline IT tickets and support using automation.

IT resources and support staff are limited – IT issues are not. Inbenta helps IT teams by providing an IT helpdesk chatbot to automate support requests and tasks, as well as a knowledge management tool that empower employees to help themselves.
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Reduce the time spend by IT on repetitive support tasks and commonly asked questions

Improve IT helpdesk services at scale

Encourage self-service resolutions of IT issues

Reduce IT workload and support ticket delays

Positively impact employee experience and improve the perception of IT performance

Improve employee experience using Conversational AI to support IT efforts

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Automate IT support through chat

Resolve IT issues faster with automation

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Encourage self-service for non-critical IT tasks

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