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Horizn Product Digital Demos

Provide 24/7, instant customer self-serve product knowledge

Horizn Product Digital Demos help customers and employees to understand product basics and complex product features. Instead of reading instructions, customers gain first-hand experience with software products by using a step-by-step walk-through.

digital demo product mockup
Immediate and easy access to how-to digital product knowledge reduces inbound calls and improve the overall customer experience.
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nationwide building society
virgin money
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Increase Customer Digital Confidence

With Product Digital Demos customers can try software features before using them live, so even the least tech-savvy customers can learn how to use all your products and features

On Call Support

Frontline employees are using Product Digital Demos to support digital conversations with customers for both digital basics and more complex digital features

Employee Training & Onboarding

Rapidly create, edit and deploy Product Digital Demos that help educate new and existing employees with all of your software and technology capabilities
80% of customers using Product Digital Demos did not call the contact center
45 second reduction in call service time using Product Digital Demos
Reduce call times and improve the customer experience
Easy step-by-step product digital demos guide customer onboarding
inbenta brand mark
Provide 24/7, instant customer product self-serve support
Improve frontline product knowledge of all your product features
80% of customers using Product Digital Demos did not call the contact center
Reduce call times and improve the customer experience
45 second reduction in call service time using Product Digital Demos
Easy step-by-step product digital demos guide customer onboarding
Provide 24/7, instant customer product self-serve support
Improve frontline product knowledge of all your product features
Download Product Sheet

 

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