Provide 24/7, instant customer self-serve product knowledge
Horizn Product Digital Demos help customers and employees to understand product basics and complex product features. Instead of reading instructions, customers gain first-hand experience with software products by using a step-by-step walk-through.
Immediate and easy access to how-to digital product knowledge reduces inbound calls and improve the overall customer experience.
Increase Customer Digital Confidence
With Product Digital Demos customers can try software features before using them live, so even the least tech-savvy customers can learn how to use all your products and features
On Call Support
Frontline employees are using Product Digital Demos to support digital conversations with customers for both digital basics and more complex digital features
Employee Training & Onboarding
Rapidly create, edit and deploy Product Digital Demos that help educate new and existing employees with all of your software and technology capabilities