Inbenta recognized in Gartner® Magic Quadrant™ for Conversational AI Platforms.

Amazon’s AI Expansion Hits Web Wrist and Phone

January 5, 2026

Automate Conversational Experiences with AI

Discover the power of a platform that gives you the control and flexibility to deliver valuable customer experiences at scale.

Amazon pushed its AI ambitions into new territory with a suite of updates that bring its advanced assistant beyond the smart speaker and into browsers, phones, and wearable tech. The company rolled out a redesigned Alexa mobile app that makes the assistant central to the experience and launched Alexa+ in web browsers, letting users chat, upload documents, control calendars and smart devices, and even book tasks. It also revealed progress on Bee, a wearable AI that transcribes conversations and offers insights. These moves signal a fresh push to catch up with popular AI rivals and leverage its huge installed device base.

Automate Conversational Experiences with AI

Discover the power of a platform that gives you the control and flexibility to deliver valuable customer experiences at scale.

Subscribe to Our Newsletter

Get updates without the overload — no spam, just relevant news, once per week.

FORM CODE HERE
We’ll keep your email secure and private, and never share it with third parties.

Why Inbenta

With our Composite AI solution, your Virtual Agent continuously learns from each interaction, achieving over 99% accuracy.

Based on 20+ peer reviews
Service & Support
SELECT YOUR LANGUAGE
SELECT YOUR LANGUAGE