Inbenta recognized in Gartner® Magic Quadrant™ for Conversational AI Platforms.

Inbenta Wins 2025 TSIA STAR Award for Digital Customer Success Innovator of the Year

September 26, 2025

Automate Conversational Experiences with AI

Discover the power of a platform that gives you the control and flexibility to deliver valuable customer experiences at scale.

Inbenta has won the 2025 TSIA STAR Award for Digital Customer Success Innovator of the Year. The Technology & Services Industry Association (TSIA) honors companies that show innovation, customer excellence, and measurable results. TSIA recognized Inbenta’s approach to customer success, built on scalable, auditable AI systems. TSIA will honor recipients at TSIA World ENVISION in Las Vegas, October 20–22, where Inbenta CEO Melissa Solis and CTO Merlin Bise will lead AI strategy sessions. Bise recently won the Tech Titans Emerging Company CIO/CTO Award. Inbenta’s AI platform provides 24/7 omnichannel support through AI Agents in over 100 languages. The company processes more than two billion interactions annually.

Automate Conversational Experiences with AI

Discover the power of a platform that gives you the control and flexibility to deliver valuable customer experiences at scale.

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