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Davos Leaders Ditch AI Hype for Hard Numbers

January 20, 2026

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The AI hype that captivated Davos last year is over. Now, global leaders are confronting the difficult reality of making the technology work at scale. Conversations at the World Economic Forum focus on the practical challenges of implementation, with executives sharing strategies to move past pilot projects and achieve a return on investment. Experts stressed that successful large-scale adoption requires strong CEO leadership, clean data, and clear business goals.

Automate Conversational Experiences with AI

Discover the power of a platform that gives you the control and flexibility to deliver valuable customer experiences at scale.

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