Webinars
Watch our webinars live or on demand
29 minutesHow Will Generative AI Impact Customer Interactions?
OpenAI’s cutting-edge large language model ChatGPT has become a flashpoint for AI proponents and skeptics alike. For the business community, ChatGPT’s rise has also sparked a debate as to how Generative AI might practically be used to improve marketing, sales and customer service.
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35 minutes8 key steps to building a successful chatbot
Setting up a chatbot without a methodology can have serious repercussions in terms of image and customer satisfaction. That’s why our self-care experts share with you 8 key steps to building a successful chatbot!
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59 minutesHow to Improve Conversion Rates and Increase Revenue with Conversational AI
This webinar focuses on how conversational AI can supercharge your conversion process, and ultimately increase revenue for your business.
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60 minutesMachine Learning Versus Symbolic AI
In this webinar, we discuss both approaches and their main differences when applied to Natural Language Processing (NLP), and which is best for the growth of your business.
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58 minutesWebinar Masterclass : Customer Excellence in Digital Communication
In this webinar, you will get the best practices to communicate with your customers as optimally and efficiently as possible.
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57 minutesTechnology to Prepare Your Customer Support Team for the Holiday Season
This webinar focuses on the tools to help convert self-service visitors and which technology to implement in order to help customer support representatives resolve issues faster.
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Bots on Whatsapp! How to self-serve your customers through Whatsapp Messenger
This webinar showcases and explores Inbenta’s NLP powered Chatbot solution deployed through mobile app on Whatsapp messenger.
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58 minutesCustomer Self-Service in a Digital World
This webinar focuses on the evolving trends of customers self-service and takes a look at common customer support implementations and how they can be easily upgraded to improve self-service rates.
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How to build a transactional chatbot
Jordi Torras, CEO of Inbenta, addresses the differences between informational and transactional chatbots, and demonstrates how to use Inbenta to set up an agent that solves all your customer questions and gets the job done.
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