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Knowledge

Allow your content and resources to shine

Organize your company’s content, making FAQs and other material fast and simple to find

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Optimize your company’s content with Inbenta Knowledge, an AI-enabled knowledge management tool
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Empower users to find the answers to their questions

Make it easier for customers and employees to sift through your materials

Gain powerful insight from searches of your knowledge base

Identify search trends to develop responses and cross-selling opportunities

Improve SEO results

Leverage long-tail user questions to build content for better SEO
Respond with 95% accuracy that improves with each interaction
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Self-learning, requiring zero data training, lowering the cost and effort of maintenance
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Super-fast implementation and ready to use out-of-the-box
Compensates for misspelled words, words with multiple meanings and long-tail searches
Meet the preferences of today's customer with self-service features
Multilingual and available in 35 languages
10:1 self-service ratio when search is added
Achieves a 95% correct answer rate that improves with each interaction
Self-learning, requiring zero data training, lowering the cost and effort of maintenance
Super fast implementation and ready to use out-of-the-box
Compensates for misspelled words, words with multiple meanings and long-tail searches​
Meet the preferences of today's customer with self-service features
Multilingual and available in 35 languages
10:1 self-service ratio when search is added​
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