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Platform
Platform
Customer Interaction Platform using Symbolic AI to maximize self-service.
Learn more
Modules
Chatbot
Help customers find answers and products, solve problems, and make transactions in a conversational way.
Search
Deliver precise search results from one or multiple sources in a single interface.
Knowledge
Content Management Tool to create, manage and share your knowledge on your help site and support channels.
Messenger
Converts email, social and online contact into a manageable queue.
Technology
Symbolic AI
Find out how Inbenta uses its patented technology to supercharge customer support.
NLP Technology
Helping computers understand humans.
Lexicon
Discover how a proprietary lexicon enables our NLP technology to understand human language with no training required.
Solutions
Uses cases
Real-Time Agent Assistance
Proactive Chat for E-commerce
HR Service Automation
Browse all the use cases
Industries
Airlines
Banking & Financial Services
E-commerce
Insurance
Logistics
Manufacturing
Technology
Telecommunications
Travel
Utilities
Resources
Resources
Blog
Read our latest articles on intelligent automation and self-service CX.
Library
Download our free ebooks, guides, case studies…
Podcast
Listen to our new podcast where CX experts discuss all things automation.
Webinars
Watch our webinars, live or on-demand.
Get help
Inbenta Academy
Kickstart your AI project with the help of the Inbenta experts.
Integrations Hub
Connect Inbenta with an extended selection of third-party services.
Developers
Access all the Inbenta documentation.
Help Center
Learn how to use your Inbenta solutions.
Demo
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