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Supercharge customer support with connected AI solutions
AI & Technology
Neuro-symbolic AI
Unparalleled technology that understands human requests
NLP Technology and NLP Engine
Transforming interactions between humans & machines
Lexicon
A unique lexicon to connect words with meaning
Modules
Chatbot
Answer requests, solve issues, and enable transactions in a human-like manner
Knowledge Management
Create, manage and share knowledge on your helpsite and across support channels
Enterprise Semantic Search
Deliver precise search results from one or multiple sources in a single interface
Messenger
Convert email, social, chat and online contacts into a single manageable support queue
Channels
Callbots and voicebots
WhatsApp
Facebook Messenger
Alexa
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Our references
Discover how businesses like you use Inbenta.
AG2R La mondiale
Alterra Mountain
Cofidis France
Fnac Spain
Fútbol Emotion
GOL Airlines
DKV Insurance
Neoenergia Brazil
Pharmaceutical leader
Secours Populaire
SimpleTV
Resources
Resources
Blog
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Library
Download our free ebooks, guides, cases studies…
Podcast
Listen to our new podcast where CX experts discuss all things automation
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Discover the 30+ languages supported by our platform.
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