Resources

eBooks & Whitepapers

Forrester Report: The Total Economic Impact of Inbenta

Inbenta technology delivers 390% ROI to our enterprise customers.

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Aberdeen Group eBook

The future of self-service: A closer look at virtual agents & cognitive technologies.

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Chatbot eBook

The ultimate guide to chatbots for business.

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Self-service white paper

7 steps to self-service success.

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451 research report on Inbenta

Inbenta tech improves chatbot & web experience.

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5 keys self-service using NLP

White paper: 5 keys to customer self-service success using NLP.

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5 ways to improve on-site conversion

White paper: 5 ways to improve on-site conversion.

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NLP: how it works

White paper: How natural language processing works.

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Videos

What is natural language?

Inbenta CEO Jordi Torras explains the differences between natural and formal language and how computers can be enabled to understand the way humans naturally talk.

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How machine learning & NLP deliver results

An explanation of how machine learning and natural language processing work together in the Inbenta solution to deliver results from day one onward.

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The human future of AI

Inbenta CEO Jordi Torras talks about how AI will improve the way people live and allow them to concentrate on what makes us truly human: passion and creativity.

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Why is AI back in the spotlight?

Inbenta CEO Jordi Torras at Global AI Conference Jan 2017.

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Inbenta overview

Who doesn't want happier customers? Inbenta is the scalable solution that actually understands what your customers want.

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Strategic partnership

CEO of Inbenta Jordi Torras talks about the importance strategic partnerships and how they have helped the company grow and expand into new markets including Japan.

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The development of the Inbenta solution and patents

Inbenta CEO Jordi Torras talks about how the solution was developed into the market leading SaaS product it is today.

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The Inbenta lexicon

Inbenta CEO Jordi Torras talks about how our lexicon works with a customer's information to deliver intelligence, exceptional customer support and self service.

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Webinars

451 Research: Conversational technologies- the catalyst for customer service experience

Industry leaders discuss how smart chatbots are improving the ways businesses converse with customers and nurture relationships across the customer journey.

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CRM xChange Roundtable: IVR and self-service 2017

How chatbots and IVR can improve your digital customer experience.

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Aberdeen Group: The path to effortless customer experience- how to win with artificial intelligence

To provide superior customer services more companies are turning to next-gen self-service technologies, powered by natural language processing and machine learning.

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Inbenta: Chatbot webinar

How chatbots can help drive business success.

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BrightTALK: Enterprise bot webinar

Why your business needs an enterprise-class chatbot.

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