Resources

eBooks & Whitepapers

Aberdeen Group eBook

The Future of Self-service: A Closer Look at Virtual Agents & Cognitive Technologies

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Chatbot eBook

The Ultimate Guide to Chatbots for Business

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Self-service white paper

7 Steps to Self-service Success

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451 research report on Inbenta

Inbenta Tech Improves Chatbot & Web Experience

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5 keys self-service using NLP

White Paper: 5 Keys to Customer Self-service Success Using NLP

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5 ways to improve on-site conversion

White Paper: 5 Ways to Improve On-Site Conversion

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NLP: how it works

White Paper: How Natural Language Processing Works

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Videos

What is natural language?

Inbenta CEO Jordi Torras explains the differences between natural and formal language and how computers can be enabled to understand the way humans naturally talk.

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How machine learning & NLP deliver results

An explanation of how machine learning and natural language processing work together in the Inbenta solution to deliver results from day one onward.

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The human future of AI

Inbenta CEO Jordi Torras talks about how AI will improve the way people live and allow them to concentrate on what makes us truly human: passion and creativity.

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Why is AI back in the spotlight?

Inbenta CEO Jordi Torras at Global AI Conference Jan 2017.

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Inbenta overview

Who doesn't want happier customers? Inbenta is the scalable solution that actually understands what your customers want.

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Strategic partnership

CEO of Inbenta Jordi Torras talks about the importance strategic partnerships and how they have helped the company grow and expand into new markets including Japan

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The development of the Inbenta solution and patents

Inbenta CEO Jordi Torras talks about how the solution was developed into the market leading SaaS product it is today.

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The Inbenta lexicon

Inbenta CEO Jordi Torras talks about how our lexicon works with a customers information to deliver intelligence, exceptional customer support and self service.

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Webinars

Chatbot webinar

How Chatbots Can Help Drive Business Success

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Enterprise bot webinar

Why your business needs an enterprise-class chatbot

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