eBooks & Whitepapers
Forrester Report: The Total Economic Impact of Inbenta
Inbenta technology delivers 390% ROI to our enterprise customers.
Aberdeen Group eBook
The future of self-service: A closer look at virtual agents & cognitive technologies.
The ultimate guide to chatbots for business.
Self-service white paper
7 steps to self-service success.
451 research report on Inbenta
Inbenta tech improves chatbot & web experience.
5 keys self-service using NLP
White paper: 5 keys to customer self-service success using NLP.
5 ways to improve on-site conversion
White paper: 5 ways to improve on-site conversion.
NLP: how it works
White paper: How natural language processing works.
What is natural language?
Inbenta CEO Jordi Torras explains the differences between natural and formal language and how computers can be enabled to understand the way humans naturally talk.
How machine learning & NLP deliver results
An explanation of how machine learning and natural language processing work together in the Inbenta solution to deliver results from day one onward.
The human future of AI
Inbenta CEO Jordi Torras talks about how AI will improve the way people live and allow them to concentrate on what makes us truly human: passion and creativity.
Why is AI back in the spotlight?
Inbenta CEO Jordi Torras at Global AI Conference Jan 2017.
Who doesn't want happier customers? Inbenta is the scalable solution that actually understands what your customers want.
CEO of Inbenta Jordi Torras talks about the importance strategic partnerships and how they have helped the company grow and expand into new markets including Japan.
The development of the Inbenta solution and patents
Inbenta CEO Jordi Torras talks about how the solution was developed into the market leading SaaS product it is today.
The Inbenta lexicon
Inbenta CEO Jordi Torras talks about how our lexicon works with a customer's information to deliver intelligence, exceptional customer support and self service.
451 Research: Conversational technologies- the catalyst for customer service experience
Industry leaders discuss how smart chatbots are improving the ways businesses converse with customers and nurture relationships across the customer journey.
CRM xChange Roundtable: IVR and self-service 2017
How chatbots and IVR can improve your digital customer experience.
Aberdeen Group: The path to effortless customer experience- how to win with artificial intelligence
To provide superior customer services more companies are turning to next-gen self-service technologies, powered by natural language processing and machine learning.
Inbenta: Chatbot webinar
How chatbots can help drive business success.
BrightTALK: Enterprise bot webinar
Why your business needs an enterprise-class chatbot.