eBooks & Whitepapers
Aberdeen Group eBook
The Future of Self-service: A Closer Look at Virtual Agents & Cognitive Technologies
The Ultimate Guide to Chatbots for Business
Self-service white paper
7 Steps to Self-service Success
451 research report on Inbenta
Inbenta Tech Improves Chatbot & Web Experience
5 keys self-service using NLP
White Paper: 5 Keys to Customer Self-service Success Using NLP
5 ways to improve on-site conversion
White Paper: 5 Ways to Improve On-Site Conversion
NLP: how it works
White Paper: How Natural Language Processing Works
What is natural language?
Inbenta CEO Jordi Torras explains the differences between natural and formal language and how computers can be enabled to understand the way humans naturally talk.
How machine learning & NLP deliver results
An explanation of how machine learning and natural language processing work together in the Inbenta solution to deliver results from day one onward.
The human future of AI
Inbenta CEO Jordi Torras talks about how AI will improve the way people live and allow them to concentrate on what makes us truly human: passion and creativity.
Why is AI back in the spotlight?
Inbenta CEO Jordi Torras at Global AI Conference Jan 2017.
Who doesn't want happier customers? Inbenta is the scalable solution that actually understands what your customers want.
CEO of Inbenta Jordi Torras talks about the importance strategic partnerships and how they have helped the company grow and expand into new markets including Japan
The development of the Inbenta solution and patents
Inbenta CEO Jordi Torras talks about how the solution was developed into the market leading SaaS product it is today.
The Inbenta lexicon
Inbenta CEO Jordi Torras talks about how our lexicon works with a customers information to deliver intelligence, exceptional customer support and self service.