Finally, AI search that
delivers real results.
Now we’re getting somewhere.
Inbenta delivers industry-leading self-service rates of over 90%.
Without question, our AI-fueled natural language search increases customer happiness and your company’s bottom line.
Your search is over.
Your brand means a lot to customers.
Make sure your AI understands that.
Discover powerful search technology that reads between the lines to understand beyond what your customer types to what they actually mean, all while intelligently delivering the right results, the first time.
Say hello to e-commerce search that accurately points people to your products. No more hunting through pages and pages of irrelevant results, just more cart checkouts by happy customers.
The Benefits of Inbenta
Inbenta NLP quickly and easily gets what your customers mean — making repeated questions a thing of the past.
Many more shoppers who enter a query, even if it’s slang, misspelled, etc., will leave happy, which means higher conversion and add-to-cart ratios.
Our powerful algorithms teach your AI to gain insights from every customer interaction and conversation, so it can continually optimize the user experience.
Inbenta NLP ensures the lines of communication between your customers and technology stays crystal clear, with 25 native, fully-supported languages and counting.
Discover AI that gets personal because it understands your customer’s personality, tone and emotion, then interacts in ways that are engaging, helpful and quite human.
Everything works like a charm with your existing search, CRM, knowledge bases and documentation, plus Endeca, Facebook Messenger, Salesforce Desk and Service Cloud, Skype and Zendesk.
Intelligent search. Seamless integration. Nimble deployment. Accurate results. Affordable technology. Remarkable customer satisfaction across industries, channels and languages. Any questions?
Why customers love Inbenta
We have reduced our incoming support emails to almost a third of what it was.
Knowledge Base Developer at Trane Residential
…significantly reduced incoming phone calls to our call center.
Operation and IT Director at Multiplus SA
More than 30% of incoming e-mails are now deflected.
Corporate Marketing General Manager -Lojas Renner