Support ticket
reduction
Search-to-cart increase
for ecommerce
Rapid time-to-market (weeks not months) + high perfomance AI out-of-the-box.
Patented NLP technology utilizing Meaning-Text Theory + highly conversational.
Works with your existing knowledge, content and products.
Native support for over 30 languages.
Web, mobile, social, SMS, etc…
Open APIs & SDKs that can be extended to meet your needs.
Across 6 Continents
In real time per year
Natively supported
Works with your existing knowledge, content and products. Integrate, import or manually add into Inbenta.
Use our visual drag-and-drop editor to create decision trees on the fly, and make them transactional with our webhooks architecture.
With our APIs & SDKs, you can deploy across web, mobile, social, SMS, etc… in minutes.
Inbenta automatically understands what your users want and helps them find answers and products, solve problems and automate tasks.
With our powerful analytics and reporting tools, you can identify gaps in your content and get indepth insights for continuos improvement.
Groupon is able to offer over 1 million answers to its customers which decreased their email wait times and provided faster customer service.
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Schlage uses Inbenta software to increase customer self-service and reduce email tickets by 50%.
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8×8 Inc. wanted to ensure their customers were receiving the best possible customer support.
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Allegion powers their customer support search using Inbenta’s Natural Language Technology.
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