Better answers.
Data that just works.
Integrated and governed.

CX AI: Solved

We help CX leaders turn fragmented data into a single AI knowledge layer for smarter automation, higher containment and experiences your live agents and customers can trust.
Screenshot of Inbenta chat support interface showing active conversations, virtual assistant prompt, search results, and user profile picture.

Trusted by leading companies around the world

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Meet our customers

AI success in three simple steps

Step 1

Engineer your knowledge

“Inbenta AI’s Knowledge revolutionized our ability to organize, update, and access accurate data across the organization.”
AI Readiness Assessment

Do you have a strong foundation in place?

AI success starts with the fundamentals. Inbenta’s knowledge engineering helps you simplify your stack,define clear goals, and scale AI with expert support.
Step 2

Launch value-driven AI solutions

“We’re glad to have Inbenta AI on our side. They helped us digitize and automate service ops to +1.5M users.”
Explore solutions

Are your AI initiatives actually moving the needle?

Embed AI where it matters most. Inbenta AI delivers tailored, high-accuracy solutions that prioritize transparency, explainability, and real business value from day one.
Intelligent knowledge management
Automated workflow orchestration
Advanced data insights
Multi-modal self service
AI-driven sentiment analysis
and much more...
Step 3

Measure & optimize performance

“With Inbenta AI, we received more positive user feedback than in thepast decade of other digital transformation efforts.”
Get started today

Can you prove AI’s impact to continuously improve and scale?

Make AI accountable. Inbenta AI provides governance, real-time performance tracking, and compliancetools so you can measure impact, stay audit-ready, and continuously improve outcomes.
+90%
self-service rate
99%
response accuracy
+60%
reduction in service cost
“Inbenta AI’s knowledge revolutionized our ability to organize, update, and access accurate data across the organization.”
“We’re glad to have Inbenta AI on our side. They helped us digitize and automate service ops to +1.5M users.”
“With Inbenta AI, we received more positive user feedback than in thepast decade of other digital transformation efforts.”
Get started today
INBENTA AI PLATFORM

A knowledge-first AI platform built for scale

Empower users with AI-driven solutions across channels and content mediums — including voice, video, live translation, and seamless agent escalation.
Diagram of Inbenta AI Ecosystem showing core capabilities, AI agents including SmartOps, Customer, and Employee Agents, applications like Knowledge, Search, Chat, Learn, and Assist, data layer with company and user data, and AppHub integrations including various company apps and cloud platforms.
Inbenta AI

Our core capabilities in action

See how Inbenta powers real-world AI success across Customer Experience, Employee Experience, and operations.

Accuracy

Inbenta’s bespoke technology has been trained over two decades and billions of interactions for exceptional accuracy (>95%) from day one.

Voice

Engages in fluent, human-like customer interactions by phone for end users who want a spoken conversational experience.

Live Translation

Automatically responds in the end user’s language, providing each customer with a personalized, localized experience.

Omnichannel

Connects with dozens of communication platforms, like Facebook, WhatsApp and Instagram, to engage customers wherever they are.
CUSTOMER STORIES

A proven track record driving business value through AI

Tailored solutions that accelerate your AI evolution

A fully integrated AI ecosystem with scalable automation, seamless integrations, omnichannel UX, and real-time advanced analytics.
Flexible, integrated platform
Automate workflows, execute tasks, and drive intelligent enterprise operations.
Line graph showing sessions data from Oct 1 to Oct 9 with Knowledge and Chat metrics; overlay boxes show 370 tasks resolved with no change and 4,520 hours worked, up 18 from last period.
Real-time analytics
Extract insights to cut costs, boost satisfaction, and unlock growth opportunities.
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Integrate your enterprise tools with AppHub — no rip-and-replace
Inbenta AI’s platform integrates all major AI models, data systems, CRMs, and other enterprise tools.
Composite AI
Combine Conversational AI’s structure with GenAI’s creativity for dynamic, precise interactions.
Voice. Video. Translation.
Engage in human-like voice and video interactions with live translation for a unified conversational experience.
Live translation
Inbenta AI breaks down language barriers for a localized, personalized experience globally.

Get started with Inbenta AI today

AI that adapts to your needs from a partner you can trust.
Schedule a demo