DALLAS, TX – September 18, 2025 — Inbenta, an innovator in AI-powered customer experience applications and enterprise automation, has been named a finalist in the 2025 TSIA STAR Awards under the category of Digital Customer Success Innovator of the Year.
The Technology & Services Industry Association (TSIA) STAR Awards are one of the highest honors in the technology and services industry, recognizing companies that demonstrate excellence and innovation in customer success, services, and business outcomes.
This year’s competition saw a record number of entries, making Inbenta’s selection as a finalist a significant achievement.
“This recognition is a tremendous honor for Inbenta, and I couldn’t be more proud of our team,” said Melissa Solis, CEO of Inbenta. “Being named a finalist by TSIA is a testament to the innovation and dedication our people bring every day.”
Inbenta’s AI platform helps companies become AI-ready and launch value-driven solutions with the tools they need to measure and optimize performance. It lets businesses proactively boost customer satisfaction while enhancing employee productivity and driving real, measurable growth.
The winners of the 2025 STAR Awards will be announced at TSIA World ENVISION in Las Vegas, Oct 20-22.
About Inbenta
Inbenta is a global innovator in AI-powered customer and employee experience solutions. Its enterprise AI platform provides personalized, omnichannel support 24/7 through AI Agents that automate interactions and allow human workforces to focus on high-value initiatives. Inbenta enhances engagement, reduces costs, and boosts satisfaction. With deployments in over 100 languages across global enterprises in financial services, e-commerce, government, insurance, technology, healthcare, and travel, Inbenta processes over 2 billion interactions each year.
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