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Chatbot

Automatically engage customers in a way that feels personal

Reduce agent escalations, hold times and improve customer experience by deploying a chatbot that can autonomously engage in complex customer conversations, answer questions and complete tasks

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Automate customer conversations and tasks using Inbenta Chatbot, an AI-enabled chatbot
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Resolve customer inquiries with greater speed and accuracy

Reduce agent escalations and improve customer service options, NPS by resolving issues via chatbot

Improve customer experience at scale

Meet the expectations of today’s customer with self-service features built within the chatbot experience

Match customer preferences and deliver results, day or night

Deploy an always-on self-service channel for customers and improve sales, marketing and customer service output
Respond with 95% accuracy that improves with each interaction
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Self-learning, requiring zero data training, lowering the cost and effort of maintenance
Super-fast implementation and ready to use out-of-the-box
Highly configurable to different industries, business areas and use cases
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Meet the preferences of today's customer with self-service features
Multilingual and available in 35 languages
Interoperable across multiple platforms and integrations
Achieves a 95% correct answer rate that improves with each interaction
Self-learning, requiring zero data training, lowering the cost and effort of maintenance
Super fast implementation and ready to use out-of-the-box
Highly configurable to different industries, business areas and use cases
Meet the preferences of today's customer with self-service features
Multilingual and available in 35 languages
Interoperable across multiple platforms and integrations
Download Product Sheet

 

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