Search that Understands Meaning.

 

Deliver more accurate results by understanding the meaning of customer search queries.

 

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nlp

Extracts meaning from complex queries.

knowledge-base

Connects customers to your content.

e-mail-management

Deflects support tickets, calls, and emails.

Skyrocket self-service with NLP search.

 

Surface the right content from the start of your user’s search with the help of AI and natural language understanding.

 

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Semantic Search

Our patented natural language processing technology comprehends the intent behind customers’ questions to help them find the right answers and cut down on your support costs.

Content Digest

Index and crawl site page content to add to your semantic search engine.

Flexible UI

Customize the look and feel of your search experience to adapt to the needs and expectations of your customers.

Federated & Faceted Search

These powerful features allow you to search across multiple sources of content and return accurate answers to highly detailed customer queries.



Integrates with all of your favorite tools & platforms.



Content Sources
Salesforce Service Cloud
Zendesk
Service Now
inContact
Mind Touch
Oracle
Interfaces
Facebook
Twitter
Twilio
Whatsapp
Skype
Line
Telegram
Slack
Amazon Alexa
Google Home


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