Discover the best AI Chatbot with no training required
Easily communicate with customers and provide instant answers seamlessly across your channels. Discover a different way to interact and offer automated, personalized support with Inbenta’s Chatbot:
- Requires zero training
- Comes with a pre-trained lexicon
- Truly understands intent
Join our 250+ happy customers!
Much more than your average chatbot
Symbolic AI & a Unique Lexicon:
Understand Intent in +35 Languages
Inbenta has a very unique kind of AI at its core. It combines:
– our patented Symbolic AI and NLP technology with
– Inbenta Lexicon, a proprietary database including thousands of lexical and semantic relationships.
This unique tech helps our chatbots detect intent and context to answer users’ questions with precision and no previous training, while helping companies have control over the chatbot interactions.
Much more than *just* information
Using an informational chatbot as a means of communicating with your customers is already a great step, but customers expect the chatbot to handle all their requests, even when they are transactional.
Inbenta is able to connect via webhooks and integrations with a long catalog of third-party platforms and pieces of software, helping you automate transactions, cut costs, and improve client satisfaction.
Answer your customer needs 24/7 with Inbenta’s integrations.
Easily build your chatbot
Discover Inbenta’s intuitive Workspace, offering:
– a user-friendly screen to populate your chatbot content
– dashboards to monitor your chatbot performance
– a visual dialog manager to customize paths
– testing tools to emulate the chatbot behavior
– linguistic tools to fine-tune conversations
Give it a try with our 14-day free trial!
Reduce the workload of your agents and cut costs
Free your agent’s time to help them focus on high-value requests with the implementation of a user-facing chatbot.
inbound support requests
decrease in AHT
Hear it from our customers
Contact Center Analyst
“ It’s been significantly helpful for us. It frees up our agents now who can then focus on those more complicated questions. It definitely improves our service levels.”
Customer Service Manager
“Thanks to Inbenta’s solution, we are able to update the information that we deliver to our customers in a quick and easy way, making our customer’s life easier.”
Senior Program Manager, CX marketing and communication
“Developping new and creative ways to make information more searchable for our customers and our workers were key to improving both our customer experience and internal operations.”
Inbenta Chatbot In-Depth
Download our Chatbot data sheet and discover advanced features, integrations, and all the technicalities of the module in-depth.
All you need to know about the module is here!