Press

See who’s been talking about Inbenta.

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Alphanumeric, Technology services leader Alphanumeric partners with Inbenta to bring AI-powered chatbots and natural language processing to customer support

http://www.alphanumeric.com/2018/10/02/press-release-technology-services-leader-alphanumeric-partners-with-inbenta-to-bring-ai-powered-chatbots-and-natural-language-processing-to-customer-support/

October 2, 2018


TechTarget, Create and apply a successful enterprise chatbot strategy

https://searchenterpriseai.techtarget.com/news/252449090/Create-and-apply-a-successful-enterprise-chatbot-strategy

September 21, 2018


Blogarama, Samsung’s “Galaxy Home” Bixby Speaker Fails to Impress

https://www.blogarama.com/technology-blogs/801297-edgy-labs-blog/26452410-samsungs-galaxy-home-bixby-speaker-fails-impress

August 11, 2018


TechTarget, AI chatbots gaining as a customer service channel

https://searchcrm.techtarget.com/feature/AI-chatbots-gaining-as-a-customer-service-channel

August 9, 2018


NTT DOCOMO Ventures Makes Strategic Investment in Inbenta

https://www.prnewswire.com/news-releases/ntt-docomo-ventures-makes-strategic-investment-in-inbenta-300657203.html?tc=eml_cleartime

May 31, 2018


Edgy Labs, Inbenta Chatbot Uses Natural Language Processing for AI-minded Support

https://edgylabs.com/inbenta-uses-natural-language-processing-for-ai-minded-chatbots

May 11 2018


Business Recorder, “Robots won’t replace humans” says Inbenta CEO Jordi Torras

https://www.brecorder.com/2018/04/30/415017/robot-wont-replace-humans-says-inbenta-ceo-jordi-torras

April 30 2018


TechWeh, https://sitetuners.com/blog/increase-website-conversion-rate-on-site-search-optimization/

https://techweh.com/2018/04/16/artificial-intelligence-end-rising-world-hunger

April 16 2018


SiteTuners, Increase Your Website Conversion Rate through On-Site Search Optimization

https://sitetuners.com/blog/increase-website-conversion-rate-on-site-search-optimization

April 11 2018


Business Intelligence Info, Customization Tools Let You Have Enterprise Chatbots Your Way

http://www.businessintelligenceinfo.com/crm/crm-news-and-info/customization-tools-let-you-have-enterprise-chatbots-your-way

April 8 2018


WorldNews.com, Customization Tools Let You Have Enterprise Chatbots Your Way

https://article.wn.com/view/2018/04/07/Customization_Tools_Let_You_Have_Enterprise_Chatbots_Your_Wa

April 8 2018


ECTNews, Customization Tools Let You Have Enterprise Chatbots Your Way

https://www.ectnews.com/story/85259

April 7 2018


CRM Buyer, Customization Tools Let You Have Enterprise Chatbots Your Way

https://www.crmbuyer.com/story/85259

April 7 2018


MarTech Series, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot

https://martechseries.com/predictive-ai/intelligent-assistants/inbenta-releases-new-apis-sdks-enterprise-chatbot

April 6 2018


Smart Customer Service, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot

http://www.smartcustomerservice.com/Articles/News-Briefs/Inbenta-Releases-APIs-and-SDKs-for-Enterprise-Chatbot-124281.aspx

April 6 2018


SpeechTechMag, Inbenta Releases New APIs and SDKs for its Enterprise Chatbot

http://www.speechtechmag.com/Articles/News/Speech-Technology-Digest/Inbenta-Releases-New-APIs-and-SDKs-for-its-Enterprise-Chatbot-124269.aspx

April 5 2018


ProgrammableWeb, Daily API Roundup: Drift, ftrack, SketchFab, rss2json, Inbenta

https://www.programmableweb.com/news/daily-api-roundup-drift-ftrack-sketchfab-rss2json-inbenta/brief/2018/04/04

April 4 2018


CMS Wire, 8 Ways to Measure Chatbot Program Success

https://www.cmswire.com/customer-experience/8-ways-to-measure-chatbot-program-success/

March 7 2018


BWDisrupt, 2018: The Year When Chatbots Get More Real, More Human​

http://bwdisrupt.businessworld.in/article/2018-The-Year-When-Chatbots-Get-More-Real-More-Human/20-02-2018-141161

February 20 2018


Payments Source, Artificial intelligence can save issuers’ customer relationships

https://www.paymentssource.com/opinion/card-issuers-should-use-ai-to-improve-customer-relationships

February 16 2018


Business Insider, Inbenta Survey Results: AI Saves Money and Creates Frustration-Free Customer Service

http://markets.businessinsider.com/news/stocks/inbenta-survey-results-ai-saves-money-and-creates-frustration-free-customer-service-1015637412

February 13 2018


PR Newswire, Inbenta Survey Results: AI Saves Money and Creates Frustration-Free Customer Service

https://www.prnewswire.com/news-releases/inbenta-survey-results-ai-saves-money-and-creates-frustration-free-customer-service-300595599

February 13 2018


Business.com, How AI Is Changing Retail

https://www.business.com/articles/artificial-intelligence-changing-retail

February 12 2018


Retail IT Insights, Advice on Voice

https://www.retailitinsights.com/doc/advice-on-voice-0001

February 9 2018


TechRepublic, Does your business need a chief AI officer?

https://www.techrepublic.com/article/does-your-business-need-a-chief-ai-officer/

January 23 2018


TechTarget, Ten tips for implementing virtual agent chatbots

http://searchcrm.techtarget.com/tip/Ten-tips-for-implementing-virtual-agent-chatbots

January 16 2018


TechRepublic, Will 2018 be the year of the chatbot? Not without human help

https://www.techrepublic.com/article/will-2018-be-the-year-of-the-chatbot-not-without-human-help

January 9 2018


PR Newswire, HGS Partners with Inbenta to Enhance Customer Experience Solutions with AI Enablement of Bots & Brains

https://www.prnewswire.com/news-releases/hgs-partners-with-inbenta-to-enhance-customer-experience-solutions-with-ai-enablement-of-bots–brains-300580041

January 9 2018


TechTarget, CRM chatbots of tomorrow approach and engage customers

https://searchcrm.techtarget.com/feature/Future-of-artificial-intelligence-in-CRM-rests-with-the-bots

January 8 2018


Entrepreneur, How I got over my fears about starting my company

https://www.entrepreneur.com/article/306125

December 19 2017


AdWeek, Facebook pages can now add click-to-WhatsApp buttons to their boosted organic posts​

http://www.adweek.com/digital/facebook-pages-click-to-whatsapp-buttons-boosted-organic-posts

December 14 2017


Total Retail, How AI transforms online shoppers into in-store shoppers

http://www.mytotalretail.com/article/how-ai-transforms-online-shoppers-into-in-store-shoppers

December 13 2017


3 Options for Using Chatbots for Ecommerce

https://www.smartinsights.com/digital-marketing-strategy/3-options-for-using-chatbots-for-ecommerce

December 11, 2017


Biz Report, Expert: Bots May Be a Marketer’s New Best Friend

http://www.bizreport.com/2017/12/expert-bots-may-be-a-marketers-new-best-friend

December 7, 2017


Huffpost, Inbenta is changing how enterprise handles customer service

https://www.huffingtonpost.com/entry/inbenta-is-changing-how-the-enterprise-handles-customer_us_5a1ee142e4b039242f8c80aa

December 1, 2017


Digital Trends, Why human-robot relationships are totally a good thing

https://www.digitaltrends.com/cool-tech/why-human-robot-relationships-are-good-for-us/

November 25, 2017


Payments cards & mobile, The robot revolution

http://www.paymentscardsandmobile.com/the-robot-revolution/

November 24, 2017


ItProPortal, Facebook bot boom: how the social media chatbot can make you money

https://www.itproportal.com/features/facebook-bot-boom-how-the-social-media-chatbot-can-make-you-money/

November 21, 2017


Venture Beat, 7 metrics for monitoring your chatbot’s performance

https://venturebeat.com/2017/11/19/7-metrics-for-measuring-chatbot-success/

November 20, 2017


Telecom Reseller, Humanizing telecom customer service through AI-powered Chatbots

https://telecomreseller.com/2017/09/11/humanizing-telecom-customer-service-through-ai-powered-chatbots/

September 11, 2017


TeleAnalysis, Interview with John Forrester, Chief Marketing Officer, Inbenta

http://www.teleanalysis.com/resources/interview/interview-john-forrester-cmo-inbenta-chatbots-26429

August 28, 2017


Inbenta Joins NICE inContact DEVone Ecosystem Program for Technology Partners and IT Developers

http://www.businesswire.com/news/home/20170811005090/en/

June 28, 2017


Forbes, Want an ROI of 390%? Inbenta CEO Jordi Torras tells you exactly how

https://www.forbes.com/sites/mnewlands/2017/06/28/want-an-roi-of-390-inbenta-ceo-jordi-torras-tells-you-exactly-how/#581f33226de1

August 11, 2017


PRNewswire, Independent study shows Inbenta AI and Natural Language Processing solutions can deliver 390% ROI to enterprises

http://www.prnewswire.com/news-releases/independent-study-shows-inbenta-ai-and-natural-language-processing-solutions—chatbots—can-deliver-390-roi-to-enterprises-300470140.html

June 7, 2017


TECH.CO, Why customer service teams of the future will rely on chatbots

https://tech.co/customer-service-chatbots-2017-06

June 7, 2017


CNBC, Apple will face 4 challenges this week that could fundamentally alter its future

http://www.cnbc.com/2017/06/04/wwdc-2017-preview-exploring-apples-strategic-threats.html

June 5, 2017


PC Magazine, AI: The Ultimate Job Creator?

http://www.pcmag.com/article/354017/ai-the-ultimate-job-creator

June 2, 2017


PRNewswire, Inbenta named a 2017 Gartner cool vendor in Spain

http://www.prnewswire.com/news-releases/inbenta-named-a-2017-gartner-cool-vendor-in-spain-300467021.html

June 1, 2017


CRMXchange, Fake news, could the solution be the poison? Why we need AI bots to detect fakes faster than humans

http://www.crmxchange.com/column/fakenews/inbentamay2017.asp

May 25, 2017


CMO from IDG, How Suncorp’s digital service arm seamlessly manages customer enquiries

https://www.cmo.com.au/article/619611/case-study-how-suncorp-digital-customer-service-arm-bingle-used-zendesk-seamlessly-manage-customer-enquiries/

May 16, 2017


DMN, Facebook bot simplicity issues plagues adoption

http://www.dmnews.com/mobile-marketing/facebook-bot-simplicity-issues-plagues-adoption/article/654642/

May 23, 2017


PR Newswire, Inbenta joins inContact inCloud ecosystem partner program, enabling cloud contact centers with AI-powered chatbots

http://www.prnewswire.com/news-releases/inbenta-joins-incontact-incloud-ecosystem-partner-program-enabling-cloud-contact-centers-with-ai-powered-chatbots-300453957.html

May 9, 2017


Crowd Reviews, Chatbots: the face of the new technological revolution

https://www.crowdreviews.com/blog/chatbots-face-new-technological-revolution/ 

May 4, 2017


CIO from IDG, Why AI careers can start with a degree in linguistics

http://www.cio.com.au/article/618572/why-ai-careers-can-start-degree-linguistics/?fp=16&fpid=1

May 2, 2017


IT Business Edge, The fine art of teaching language to computers

http://www.itbusinessedge.com/blogs/from-under-the-rug/the-fine-art-of-teaching-language-to-computers.html

May 1, 2017


SLMA Radio, Inbenta believes key word searches are out 

http://blog.salesleadmgmtassn.com/2017/04/inbenta-believes-key-word-searches-are-out-jordi-torras-on-slma-radio.html
April 25, 2017


VentureBeat, 133 enterprise AI companies you should know

https://venturebeat.com/2017/04/23/113-enterprise-ai-companies-you-should-know/

April 24, 2017


DZone, Natural Language Processing Startups and Influencers to Know

https://dzone.com/articles/natural-language-processing-startups-and-influence?utm_content=buffer3798a&utm_medium=social&utm_source=linkedin.com&utm_campaign=buffer

April 15, 2017


Inbenta, NTT Communications partner to expand AI offering in Japan

http://www.financial-news.co.uk/40009/2017/03/inbenta-ntt-communications-partner-to-expand-ai-offerin/

April 11, 2017


Search CRM, Chatbot technology raises ethical questions

http://searchcrm.techtarget.com/opinion/Chatbot-technology-raises-ethical-questions

April 5, 2017


Forbes, How artificial intelligence creates new job opportunities

https://www.forbes.com/sites/alexknapp/2017/03/28/how-artificial-intelligence-creates-new-job-opportunities/#4b1bf596586a

March 28, 2017


DZone, Online support evolves with AI, NLP, and machine learning

http:// https://dzone.com/articles/online-support-evolves-with-ai-nlp-and-machine-lea

March 16, 2017


PRnewswire, Inbenta Eexpands artificial intelligence offering in Japan through NTT communications partnership

http://www.prnewswire.com/news-releases/inbenta-expands-artificial-intelligence-offering-in-japan-through-ntt-communications-partnership-300415761.html

March 13, 2017


Yahoo Finance, Inbenta expands executive team with four new hires

http://finance.yahoo.com/news/inbenta-expands-executive-team-four-140000953.html

March 13, 2017


Bizreport, Chatbots poised to change how people browse

http://www.bizreport.com/2017/03/expert-chatbots-poised-to-change-how-people-browse.html

March 13, 2017


VentureBeat, How AI-enabled devices will affect businesses in 2017

http://venturebeat.com/2017/02/27/how-ai-enabled-devices-will-affect-businesses-in-2017/

March 13, 2017


KMWorld, 100 companies that matter in knowledge management 2017

http://www.kmworld.com/Articles/Editorial/Features/KMWorld-100-Companies-That-Matter-in-Knowledge-Management-2017-116508.aspx

March 13, 2017


Mobile Marketing, Robot revolution

https://issuu.com/davidmurphy/docs/mobile_marketing_february_2017

March 13, 2017


Customer Think, How machine learning can add value to customer service automation

http://customerthink.com/how-machine-learning-can-add-value-to-customer-service-automation/

March 13, 2017


PYMNTS, Chatbot tracker: could bots be too helpful?

http://www.pymnts.com/chatbot-tracker/2017/chatbot-tracker-could-bots-be-too-helpful/

March 13, 2017


KMWorld, Trend-setting products of 2016

http://www.kmworld.com/Articles/Editorial/Features/KMWorld-Trend-Setting-Products-of-2016-113140.aspx

December 5, 2016


Fortune, Here’s one way artificial intelligence could improve online customer service

http://fortune.com/2016/09/15/inbenta-artificial-intelligence-raises-12-million/

November 13, 2016


MultiLingual Magazine, Creating a language lexicon for Asian languages

https://multilingual.com/all-articles/?art_id=2383

October 18, 2016


Marketwired, Inbenta raises $12 million in oversubscribed series B round to expand market leadership in enterprise artificial intelligence and chatbot solutions

http://www.marketwired.com/press-release/inbenta-raises-12-million-oversubscribed-series-b-round-expand-market-leadership-enterprise-2158336.htm

September 14, 2016


PRweb, Inbenta showcases artificial intelligence and chatbots for businesses at AI summit San Francisco

http://www.prweb.com/releases/2016/08/prweb13623075.htm

August 30, 2016


Marketwired, Inbenta’s “Chatbot Development Platform” enables businesses to quickly deploy artificial intelligence customer support for websites, facebook messenger, and skype

http://www.marketwired.com/press-release/inbentas-chatbot-development-platform-enables-businesses-quickly-deploy-artificial-intelligence-2141906.htm

July 12, 2016


Forbes, Benchmarking CrunchBase’s top 25 artificial intelligence startups

http://www.forbes.com/sites/louiscolumbus/2016/06/22/benchmarking-crunchbases-top-25-artificial-intelligence-startups/#b25ec1769fdd

June 27, 2016


Zendesk, Five times virtual digital assistants should take the lead with customers

https://www.zendesk.com/blog/5-times-virtual-digital-assistants-take-lead-customers/

May 26, 2016


Marketwired, Inbenta unveils “State of Zendesk Integration” report at relate live

http://www.marketwired.com/press-release/inbenta-unveils-state-of-zendesk-integration-report-at-relate-live-2123932.htm

May 26, 2016


Marketwired, Inbenta’s intelligent search platform adds northern European languages

http://www.marketwired.com/press-release/inbentas-intelligent-search-platform-adds-northern-european-languages-2120944.htm

May 26, 2016


PRNewswire, Inbenta launches “Hybrid Chat” to integrate human live chat with artificial intelligence

http://www.prnewswire.com/news-releases/inbenta-launches-hybrid-chat-to-integrate-human-live-chat-with-artificial-intelligence-300242370.html

March 31, 2016