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Automate Conversational Experiences with AI

Discover the power of a platform that gives you the control and flexibility to deliver valuable customer experiences at scale.

August 18, 2025

Anthropic has introduced a new feature in Claude Opus 4 and 4.1, enabling the AI to end conversations in rare, extreme cases of harmful or abusive interactions. This decision stems from exploratory work on AI welfare and broader efforts to improve model alignment and user safeguards. During testing, Claude exhibited a strong aversion to harmful tasks and signs of distress when faced with requests tied to violence, exploitation, or abuse. The feature activates only as a last resort after multiple redirections fail or when explicitly requested by a user. While rare, these interventions highlight a commitment to mitigating risks without compromising user experience. Conversations can still be restarted or revisited through edits.

August 15, 2025

MIT researchers have harnessed generative AI to develop groundbreaking antibiotics targeting drug-resistant bacteria. The team successfully designed compounds effective against Neisseria gonorrhoeae and MRSA, pathogens linked to millions of deaths annually. Using AI, they screened over 36 million theoretical molecules, discovering structurally unique antibiotics that disrupt bacterial membranes. One standout candidate, NG1, proved potent in fighting gonorrhea infections in mouse models. A second study used an unrestricted AI approach to design 29 million molecules, pinpointing DN1 as a promising compound against MRSA. Both antibiotics are now undergoing refinement for further testing. This research opens the door to exploring untapped chemical spaces and combating antimicrobial resistance with fresh strategies.

August 14, 2025

Merlin Bise, Chief Technology Officer of Inbenta, has been named a finalist for the prestigious Tech Titans Emerging Company CIO/CTO Award. This recognition highlights technology leaders in North Texas demonstrating innovation, leadership, and significant impact. Bise’s efforts in advancing AI-powered technologies have been pivotal to Inbenta’s success, delivering scalable, high-performance solutions for enhanced customer engagement. This isn’t the first accolade for Bise, who has been acknowledged by Tech Titans in previous years. The winners will be announced during the 25th Annual Tech Titans Awards Gala on September 12, 2025, at the Hyatt Regency Stonebriar in Frisco, Texas.

August 13, 2025

AI startup Perplexity has made headlines with a $34.5 billion all-cash bid for Google’s Chrome browser. Despite being valued at just $14 billion, the company seeks to gain access to Chrome’s three billion users and strengthen its position in the competitive AI-powered search industry. This audacious move comes as Google faces regulatory scrutiny, including a U.S. court’s ruling that called its monopoly in online search unlawful. Perplexity, which previously targeted TikTok US in January, has promised to keep Chrome’s code open source and invest $3 billion over two years. Analysts expect Google to strongly resist the offer, emphasizing Chrome’s importance to its AI strategy.

August 12, 2025

A groundbreaking AI system, MaVila, developed by California State University Northridge’s Autonomy Research Center for STEAHM, promises to reshape US manufacturing. Backed by the US National Science Foundation, MaVila combines image analysis with natural language processing, enabling it to detect production defects, suggest corrections, and issue real-time commands to machines. Unlike traditional AI models, it requires significantly less data, making it especially useful for small businesses. During testing, MaVila excelled at identifying flaws in 3D-printed parts and recommending quality-enhancing modifications. The model was built using high-performance NSF-funded computing resources, including the Nautilus network, to streamline validation. Researchers suggest MaVila could enhance productivity, reduce waste, and improve global competitiveness, all while assisting workers with AI-driven insights.

MIT Tackles Superbugs with Generative AI

MIT researchers have harnessed generative AI to develop groundbreaking antibiotics targeting drug-resistant bacteria. The team successfully designed compounds effective against Neisseria gonorrhoeae and MRSA, pathogens

Read More »

Inbenta CTO Nominated as Tech Titan

Merlin Bise, Chief Technology Officer of Inbenta, has been named a finalist for the prestigious Tech Titans Emerging Company CIO/CTO Award. This recognition highlights technology

Read More »
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