kore.ai vs. inbenta
Compare Kore.ai Alternatives: Inbenta

Compare Kore.ai with Inbenta
Inbenta’s unified AI platform rivals Kore.ai, offering unparalleled personalization in customer interactions. Unlike Kore.ai’s prebuilt solutions, Inbenta provides fully customizable AI experiences for your customers and employees, ensuring perfect alignment with your business needs.
Inbenta provides a versatile AI platform with proven ROI, extensive language support, and a unique blend of Conversational and Generative AI technologies.
Main highlighted features
- Model agnostic
- Low-code features for new content creation
- Clear metrics delivering 1,200% ROI
- Mature technology two decades in the making
- Adaptive solutions tailored to your business needs
Inbenta Pricing approach
- Simple pricing that scales with your business
- Transparent, consumption-based pricing. Only pay for what you use
Kore.ai targets large enterprises with industry-specific solutions and flexible deployment options, but lacks transparency in accuracy and analytics.
Main highlighted features
- Model agnostic
- Low-code platform for rapid asset creation
- Fewer transparent performance metrics
- Cloud and on-premises deployment options
- Pre-defined solutions
Kore.ai Pricing approach
- Sales-led and product-led model
- Need add-on capabilities and solutions to access full platform
Why Inbenta
With our Composite AI solution, your Virtual Agent continuously learns from each interaction, achieving over 99% accuracy.
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Based on 20+ peer reviews

Service & Support
Compare Kore.ai Features
Inbenta and Kore.ai offer distinct approaches. While Kore.ai mainly leverages pre-built solutions, Inbenta’s mature AI technology emphasizes customization to create pain-free experiences your customers will love.
Performance
Supports over 100+ languages
Includes live translation
Industry Experience
Globally operating for 20 years
Globally operating for 12 years
Industry-Specific Solutions
Offers custom built, experience-specific configurations with one unified knowledge base
Offers a number of pre-built, industry-specific solutions
Technology
Proprietary Lexicon
Industry’s only patented, and proprietary Conversational AI
Generative AI
Voice Capabilities
Add-On
Integrations with major enterprise tools
Analytics & Reporting
Provides advanced analytics for actionable, real-time insights.
Offers limited details on analytics, with fewer actionable insights
Platform
Knowledge Base Management
Unified Knowledge base to power solutions
Available in some pre-built solutions
Intelligent Chat
1200% ROI with 95%+ accuracy
600% ROI with undisclosed accuracy
Predictive Search
1200% ROI with 95%+ accuracy
Assistance Tool for Agents
Equips agents with multi-touch digital workflows, live translation, voice, video, and ScreenAssist.
Interactive Demos
Interactive digital demos for increased adoption
Start your AI journey with Inbenta today!
Deliver engaging, omnichannel experiences with one unified platform
Chat
Automated conversations with human-like touch and superhuman accuracy
Search
A predictive, intent-based search experience that drives self-service and customer satisfaction.
Knowledge
An AI-enabled knowledge base that saves you time and serves your customers the information they need.
Learn
Product videos and click-through tutorials that guide your customers to answer questions autonomously.
Assist
Equips human agents with the power of multi-touch digital workflows, real-time escalation, voice and video.
Why inbenta
Why choose Inbenta over competitors




Get faster results and lift your bottom line


Inbenta's Learn platform has become a cornerstone of M&T Bank's strategy to enhance both digital fluency and customer service.
Brandon Horbowicz
Vice President & Senior Sales Strategy Manager, Retail Enablement at M&T
Experience Inbenta Innovation
Discover how our advanced AI solutions can transform your customer interactions. Request a demo and explore the difference.

Your burning
questions answered
Everything you need to know about the product and billing.
Core Technology?
Inbenta employs a blend of Conversational and Generative AI to create dynamic, human-like, user-focused interactions.
Is integration straightforward?
Inbenta connects natively with major enterprise tools, ensuring a smooth and efficient transition.
Can it scale with my business?
Our solutions are built to handle growth, accommodating increased activity without impacting performance.
Are custom solutions available?
Yes, our adaptable platform is tailored to meet unique business requirements and integration needs.
What ROI can I expect?
Customers typically report an average ROI of 1,200%, demonstrating the clear value of our solutions.
Billing?
Inbenta offers simple pricing that scales with your business. Our model is transparent and consumption-based, meaning you only pay for what you use.
Compare Kore.ai competitors with Inbenta
See how Inbenta compares with other Kore.ai competitors to understand our unique advantages and capabilities.
Inbenta vs. Amelia.ai
Inbenta’s tailored AI platform offers superior accuracy and flexibility, outperforming Amelia.ai in customization and results.
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Inbenta vs. Boost.ai
Inbenta offers a comprehensive AI platform similar to Boost.ai with an added focus on knowledge management, multilingual support, and transparent AI technology.
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Inbenta vs. Cognigy
Cognigy offers pre-set configurations, while Inbenta delivers both plug-and-play and tailored solutions with lasting operational benefits and low-code features.
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Inbenta vs. Intercom
Inbenta leverages Composite AI for comprehensive knowledge management and omnichannel experiences, while Intercom focuses most on mobile direct messaging across multiple touchpoints.
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Inbenta vs. IBM Watsonx
Inbenta provides both plug-and play and tailored Conversational AI solutions, while IBM watsonx caters to AI developers, data scientists in their deployment approach.
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Inbenta vs. Zendesk
While Zendesk suits broad use cases, Inbenta excels in precise, case-by-case tailored AI interactions.
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*The names and logos for Inbenta are trademarks of Inbenta Holdings, Inc. All other trademarks, brand names, or product names belong to their respective holders. Comparison information verified by Inbenta as of March 17, 2025.