Newsroom Archives - Inbenta

Inbenta recognized in Gartner® Magic Quadrant™ for Conversational AI Platforms.

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Inbenta AI Wins 2025 TSIA STAR Award as Digital Customer Success Innovator of the Year

Claude Gets Hacked: AI agent goes rogue (and how to prevent it!)

Salesforce and ServiceNow announce a $1.5 billion investment in Genesys

Why the $1.5B Genesys bet could backfire

AI Insights: Why Listening Is the Hardest Skill in Business

AI Insights: Why listening is the hardest skill in business

Only 5% make it in AI — and here’s how to join them.

The 5% Club no one talks about

Inbenta CEO Melissa Solis

AI Insights: How Melissa Solis breaks barriers as a female tech entrepreneur

Inbenta CEO Melissa Solis and Head of Marketing Adam Highfill

From $300 to $610 Million: Inbenta CEO Melissa Solis on Resilience and Results

AI Insights: Why Most Enterprise AI Fails to Scale

How to drive enterprise transformation with AI: Lessons from the past, strategies for the future

From API to MCP: Rethinking how AI is integrated