Secure, Compliant, and Enterprise-Ready GenAI
Inbenta’s GenAI integrations combines Generative AI, Neuro-Symbolic reasoning, and enterprise-grade knowledge management to deliver precise, reliable, and context-aware automation—without compromising security or compliance.
Combine GenAI and industry-leading Conversational AI
for unmatched intelligence
Generative AI
Enables powerful, flexible AI agents with secure guardrail technology that ensures communication is appropriate, compliant, and safe for the end user.
Natural Language Processing
Analyzes user input to engage in conversation, understand context, and provide fluent, human-like responses.
Symbolic Reasoning
Breaks down words into symbols that are automatically analyzed to understand context and intent.
Lexicons
Featuring specialized dictionaries with millions of word relationships that help our Conversational AI understand the nuance of human dialogue.
Get faster results and lift your bottom line
Businesses are turning to AI for a competitive edge. However, not every solution is the same. Inbenta’s powerful technology stands out for its level of maturity. It delivers exceptional accuracy, with zero training requirements, and integrates with popular existing tools straight out of the box for rapid results and greater value.
Unrivaled semantic understanding
Inbenta’s Semantic Lexicon technology combines universal, industry-specific, and client-specific language. This allows it to comprehend human conversation natively and respond with near-perfect accuracy out of the box. Our client-specific lexicon is adapted from your company’s data to understand your unique use case and create an authentic, on-brand conversational experience.
Inbenta’s Composite AI
We combine advanced Conversational AI technology with Generative AI to supercharge how you serve customers. With our Composite AI solution, your virtual agent continuously learns from each interaction, achieving over 99% accuracy.
Inbenta’s AI vs. other Conversational AI platforms
Other AI Platforms
Lack of visibility
Closed AI technology like a black box with no visibility into how answers are generated.
Requires large data sets
No training, which requires experts on staff, heightens complexity and increases cost.
Rigid
Hard to modify and even harder to analyze results.
Inbenta’s AI Platform
Transparent
Transparent AI technology that gives visibility like a glass box to understand how answers are generated.
Pre-Defined
Enriched through millions of interactions for simpler deployment and greater accuracy.
Flexible
Adaptable to any workflow and shows logic behind results.
Deliver multi-dimensional customer experiences with one unified platform
Inbenta combines unique technologies like NLP, Symbolic Reasoning, Generative AI, and our Lexicon-based semantic libraries into a single platform to deliver a powerful Conversational AI experience that is second to none. Give your virtual agents super-human accuracy and your customers an experience that’s human-like — or better.
Inbenta AppHub & Integrations
AppHub is your one-stop shop for plugins that turbocharge the Inbenta platform. Add features like voice, video, screensharing, automatic translation, and more. Turn your chat experience into an omnichannel powerhouse by integrating with popular channels like Facebook, Instagram, X (Twitter), WhatsApp, Slack, Microsoft Teams, and Telegram for always-on engagement in your customers’ preferred channels. Or connect your chat experience to popular service platforms like Genesys, and d NICE CXone.