Category: Technology

Latest advancements and top news about the core technology of Inbenta’s platform and solutions – from Artificial Intelligence to NLP and new integrations.

Introducing AppHub: Inbenta’s New Integrations Portal

Standalone projects can be successful at first, but building a holistic project will always require integrations with other systems. That’s why we’ve built a catalog of third-party integrations to help our customers add additional capabilities to their Inbenta projects (chatbot, live chat, help sites and more). 

Are Chatbots Actually Automating People?

Automation is pretty cool. It simply refers to a wide range of technologies that reduce human intervention in processes, especially those that are time-consuming and repetitive. But bots are sometimes perceived as a threat to…