NLP vs. Machine Learning Approaches in Chatbot Instances
Chatbot instances can act very differently depending on whether they’re based on NLP or machine learning approaches. Here’s a practical example of that.
Category: Technology
Latest advancements and top news about the core technology of Inbenta’s platform and solutions – from Artificial Intelligence to NLP and new integrations.
Are Chatbots Actually Automating People?
Automation is pretty cool. It simply refers to a wide range of technologies that reduce human intervention in processes, especially those that are time-consuming and repetitive. But bots are sometimes perceived as a threat to…
What is a Webhook and how can I use them?
The Webhook is increasingly being used by companies hoping to improve their customer experience. But what exactly are they and how can they help you?