How do chatbots enable people and computer systems to interact using voice or text? Discover what is a conversational user interface and how to leverage it.
Do you know how AI can improve your customer service? Take a look at our blog posts and see how it can lead you to success.
If you’ve been away for the past few weeks or months—let’s say on holidays or on a spiritual retreat—you might have not heard about the Great Resignation yet. It’s been all over the media and CEOs around the world are throwing up their hands. But what is really happening, and also, why?
The conversation with customers has changed. But have you upgraded and adapted your customer support? Discover the 4 essential tips to provide great conversational experiences.
Inbenta is always working at providing a holistic experience for our Customers. To make this possible, We partner with other products that augment Inbenta’s offering. Happy to announce our new integration with Botium.
With voice search being 3x faster than text-based methods, there is no wonder why it has become one of the most popular search methods.
If you are building a chatbot that needs to have transactional capabilities chances are you’ll need to stack different bots to be able to process these complex requests. That’s when metabots come handy.
Chatbots and virtual clerks can simplify customer care’s work and speed up resolution times while automating a huge amount of support answers.
Discover how predictive search anticipates the needs of a user by making suggestions as they type in a search bar
Recall, if you saw it, Joaquin Phoenix falling in love with his operating system in the movie “Her”. Where “Her” is fictional, intelligent computing is no longer science fiction and the top eCommerce players know…
We often get asked by prospects or even by our customers what the standard or benchmark for self-service is. This is a very legitimate question as organizations need to justify expenses and ensure all investments…
Since its foundation as an academic discipline in 1955, Artificial Intelligence (AI) research field has been divided into different camps, of which symbolic AI and machine learning. While symbolic AI used to dominate in the…
Critical security measures that work toward the safe deployment of your chatbot.
With healthcare systems around the world under increasing pressure, artificial intelligence can provide a much-needed boost for doctors.
From improved customer search to AI travel bots, artificial intelligence could ensure the vacation from hell becomes a thing of the past.
Machine learning and artificial intelligence can provide the answer to one of the world’s most pressing questions: how to tackle world hunger.
A recent Deloitte report has found that within 5-7 years, $37 billion can be saved annually by the government with 1.1 billion hours freed up through AI.
How significant is it that Google’s artificial intelligence-powered AlphaGo beat a world number one at his own game?
The advancement in artificial intelligence and chatbots has come at a perfect time to assist senior citizens in an aging population.