We often get asked by prospects or even by our customers what the standard or benchmark for self-service is. This is a very legitimate question as organizations need to justify expenses and ensure all investments…
The Internet has been buzzing about GPT-3 for the past few days. Is it the “most powerful language model ever built” or not? (Spoiler: not really for many use cases, and we tell you about…
Since its foundation as an academic discipline in 1955, Artificial Intelligence (AI) research field has been divided into different camps, of which symbolic AI and machine learning. While symbolic AI used to dominate in the…
Where did the robot come from?
Critical security measures that work toward the safe deployment of your chatbot.
With healthcare systems around the world under increasing pressure, artificial intelligence can provide a much-needed boost for doctors.
This article looks at the practical applications of artificial intelligence AI in Sport. How long before every athlete is AI-powered?
From improved customer search to AI travel bots, artificial intelligence could ensure the vacation from hell becomes a thing of the past.
Machine learning and artificial intelligence can provide the answer to one of the world’s most pressing questions: how to tackle world hunger.
A recent Deloitte report has found that within 5-7 years, $37 billion can be saved annually by the government with 1.1 billion hours freed up through AI.
How significant is it that Google’s artificial intelligence-powered AlphaGo beat a world number one at his own game?
The advancement in artificial intelligence and chatbots has come at a perfect time to assist senior citizens in an aging population.
While it has been slower than other industries to embrace the benefits of artificial intelligence, law firms are finally recognizing the value brought by chatbots and machine learning.
Artificial intelligence has already stolen the headlines in 2017 by defeating poker champions and ordering us cups of coffee. Besides this, there are ways the technology is being used to improve the world.
CEO Jordi Torras sat down with Internet Retailer recently to talk about the unprecedented changes to the online customer experience as a result of emerging AI technology.