What Is Predictive Search? Reasons & Tips to Implement It
Discover how predictive search anticipates the needs of a user by making suggestions as they type in a search bar
Category: AI
Do you know how AI can improve your customer service? Take a look at our blog posts and see how it can lead you to success.
Chatbot UX: 5 Ways to Keep Customers Engaged
When it comes to automating customer interactions, user experience is everything. Discover 5 ways to keep customers engaged through chatbot UX.
10 Cool Chatbot Examples to Inspire Your Project
Building a chatbot can feel overwhelming. What is important? What isn’t? What should I keep an eye on? In our latest blog post, we’ve gathered 10 cool chatbot examples to inspire you.
Are Chatbots Actually Automating People?
Automation is pretty cool. It simply refers to a wide range of technologies that reduce human intervention in processes, especially those that are time-consuming and repetitive. But bots are sometimes perceived as a threat to…
Inbenta Number One Service Provider in eCommerce Conversational AI Benchmark
Recall, if you saw it, Joaquin Phoenix falling in love with his operating system in the movie “Her”. Where “Her” is fictional, intelligent computing is no longer science fiction and the top eCommerce players know…
What Self-Service Rate Can You Expect from Artificial Intelligence?
We often get asked by prospects or even by our customers what the standard or benchmark for self-service is. This is a very legitimate question as organizations need to justify expenses and ensure all investments…
GPT-3: A Tidal Wave of Hype
The Internet has been buzzing about GPT-3 for the past few days. Is it the “most powerful language model ever built” or not? (Spoiler: not really for many use cases, and we tell you about…
Symbolic AI vs Machine Learning in Natural Language Processing
Since its foundation as an academic discipline in 1955, Artificial Intelligence (AI) research field has been divided into different camps, of which symbolic AI and machine learning. While symbolic AI used to dominate in the…
6 Ways to Securely Implement your AI-based Chatbot
Critical security measures that work toward the safe deployment of your chatbot.
AI doctors: how artificial intelligence can help medicine
With healthcare systems around the world under increasing pressure, artificial intelligence can provide a much-needed boost for doctors.
AI sport, it’s in the game
This article looks at the practical applications of artificial intelligence AI in Sport. How long before every athlete is AI-powered?
AI travel: how your next travel agent could be a chatbot
From improved customer search to AI travel bots, artificial intelligence could ensure the vacation from hell becomes a thing of the past.
World hunger: how AI can solve one of our greatest problems
Machine learning and artificial intelligence can provide the answer to one of the world’s most pressing questions: how to tackle world hunger.
Government and AI: more efficient while saving money
A recent Deloitte report has found that within 5-7 years, $37 billion can be saved annually by the government with 1.1 billion hours freed up through AI.
AlphaGo defeats Go champion: what this means for artificial intelligence and machine learning
How significant is it that Google’s artificial intelligence-powered AlphaGo beat a world number one at his own game?
Senior citizens: how they can benefit from chatbots and artificial intelligence
The advancement in artificial intelligence and chatbots has come at a perfect time to assist senior citizens in an aging population.
How law firms are taking advantage of the latest advancements in AI
While it has been slower than other industries to embrace the benefits of artificial intelligence, law firms are finally recognizing the value brought by chatbots and machine learning.
Artificial intelligence: five ways it can change our lives for the better
Artificial intelligence has already stolen the headlines in 2017 by defeating poker champions and ordering us cups of coffee. Besides this, there are ways the technology is being used to improve the world.
Internet Retailer Exclusive: AI Experiences Boost Bottom Lines
CEO Jordi Torras sat down with Internet Retailer recently to talk about the unprecedented changes to the online customer experience as a result of emerging AI technology.