5 Tips to Increase Sales with Chatbots This Holiday Season

Halloween, Thanksgiving, Black Friday, Christmas, Valentine’s Day, one of the busiest shopping periods of the year is just around the corner. For online retailers and e-commerce businesses, that often results in significantly higher support volume…

Inbenta Introduces its New Workspace

As part of its continuous evolution, Inbenta is now integrating all its products around a Customer Interaction Management platform, all orchestrated by our unique Symbolic AI. That means that as of September 2020, our customers…

GPT-3: A Tidal Wave of Hype

The Internet has been buzzing about GPT-3 for the past few days. Is it the “most powerful language model ever built” or not? (Spoiler: not really for many use cases, and we tell you about…

How to Create a WhatsApp Chatbot for your Business

With 25.6 million monthly active users in the US, WhatsApp is the third most used messaging app, after Facebook Messenger and Snapchat. The app has become an effective communication tool between friends, family, work teams,…

How to Build your Own Transactional Chatbot

Chatbots Magazine found out 67% of US millennials said they are likely to purchase products and services from brands using a chatbot. According to HubSpot, “47% of shoppers are open to purchasing items through a…

How to Boost your Digital Customer Experience

With the rise of digital channels and online shopping in the past decades, digital customer experience has become extremely important for companies around the globe in order to attract and retain customers. So as a…

A Chatbot Is an Asset for your Customer Journey

Did you know that the abandonment rate for an e-commerce site varies from 55 to 80%? These are HUGE losses every year. You can avoid these same losses by deploying a chatbot to help out…

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