Stories from Inbenta

Where did the robot come from?

Brace yourself: the holidays are coming.

Why you shouldn't use Machine Learning as a substitute for real NLP.

Critical security measures that work toward the safe deployment of your chatbot.

When it comes to automating customer interactions, user experience is everything.

In addition to handling customer requests, chatbots deliver incredible business value by streamlining the workflows of internal employees.

They will soon become a cornerstone of our daily lives but what exactly is the difference between a chatbot and…

With healthcare systems around the world under increasing pressure, artificial intelligence can provide a much-needed boost for doctors.

One of the greatest improvements brought about by the internet is the ability to find answers to almost anything almost…

This article looks at the practical applications of artificial intelligence AI in Sport. How long before every athlete is AI-powered?

The most effective way to discover the intent behind your customer's questions and provide the right answer is by using…

The advantage of employing an effective knowledge base is clear and the results are a win for both customer and…

The Webhook is increasingly being used by companies hoping to improve their customer experience. But what exactly are they and…