Chatbots in Telecom: Top 5 Reasons Why Telecom Companies Must Invest in Chatbots
This article has been written by Richard Conn, Senior Director of Demand Generation at 8×8 In the last few years, the telecommunications industry has taken a significant hit in spending. 2020 saw spending drop to $1.3 trillion. Fortunately, however, we can see a healthy recovery on the way. By 2023, we are expected to see […]