Better answers.
Data that just works.
Integrated and governed.
CX AI: Solved.
Designed specifically to solve CX data challenges, Inbenta AI transforms fragmented data into a single AI knowledge layer that drives higher containment, better customer experiences and live-agent assistance.
Upgrade & modernize your customer experience
KNOWLEDGE
Data foundation for scalable AI
“Inbenta AI’s Knowledge revolutionized our ability to organize, update, and access accurate data across the organization.”
Optimize your CX data in hours or days (not weeks or months)
Build a high-fidelity knowledge base, tagged, indexed and prepared as your expert foundation for scalable AI for live-agent assistance, tier-1 deflection and containment.
CUSTOMER EXPERIENCE
Accurate and expressive AI
“We’re glad to have Inbenta AI on our side. They helped us digitize and automate service ops to +1.5M users.”
Assist your live agents and customers with precision & expression
Deliver a modern, high-accuracy automated AI solution that prioritizes accuracy, explainability, and a human-like customer experience.
ROI
Measurable, governable & auditable AI
“With Inbenta AI, we received more positive user feedback than in the past decade of other digital transformation efforts.”
Scale your AI to address containment and tier-1 deflection
Get real-time suggestions for knowledge improvement, and control the customer experience with governed and audit-ready enterprise controls developed over 20+ years of CX experience.
“Inbenta AI’s knowledge revolutionized our ability to organize, update, and access accurate data across the organization.”
“We’re glad to have Inbenta AI on our side. They helped us digitize and automate service ops to +1.5M users.”
“With Inbenta AI, we received more positive user feedback than in the past decade of other digital transformation efforts.”
INBENTA AI PLATFORM
A knowledge-first AI platform built for scale
Empower users with AI-driven solutions across channels and content mediums — including voice, video, live translation, and seamless agent escalation.
Inbenta AI
Our core capabilities in action
See how Inbenta powers real-world AI success across Customer Experience, Employee Experience, and operations.
Accuracy
Inbenta’s bespoke technology has been trained over two decades and billions of interactions for exceptional accuracy (>95%) from day one.
Voice
Engages in fluent, human-like customer interactions by phone for end users who want a spoken conversational experience.
Live Translation
Automatically responds in the end user’s language, providing each customer with a personalized, localized experience.
Omnichannel
Connects with dozens of communication platforms, like Facebook, WhatsApp and Instagram, to engage customers wherever they are.
CUSTOMER STORIES
A proven track record driving business value through AI
Leading bank reduces customer service escalations by 84%
Leading LATAM airline deflects +10M customer queries annually
Top-15 US bank saves $2M and transforms digital adoption
Energy giant automates +15M customer queries with AI
Top-5 European retailer drives +20% of sales with Inbenta Chat
Why partner with Inbenta AI
- Proven expertiseExpert-led execution from prototype to production, ensuring seamless rollout, adoption, and enterprise-wide business value.
- Tailored to your AI journeyInbenta AI delivers right-sized, tailored AI solutions that meet your needs no matter where you are on your AI journey.
- Continuous innovation & supportWe stay ahead of the curve and evolve fast, co-innovating with you to turn real challenges into future-ready AI solutions.
- Reduce risk & maintain controlFlexible, consumption-based pricing with zero lock-in. Your data and success stay in your control.
Tailored solutions that accelerate your AI evolution
A fully integrated AI ecosystem with scalable automation, seamless integrations, omnichannel UX,
and real-time advanced analytics.
Flexible, integrated platform
Automate workflows, execute tasks, and drive intelligent enterprise operations.
Real-time analytics
Extract insights to cut costs, boost satisfaction, and unlock growth opportunities.
Integrate your enterprise tools with AppHub — no rip-and-replace
Inbenta AI’s platform integrates all major AI models, data systems, CRMs, and other enterprise tools.
Composite AI
Combine Conversational AI’s structure with GenAI’s creativity for dynamic, precise interactions.
Voice. Video. Translation.
Engage in human-like voice and video interactions with live translation for a unified conversational experience.
Live translation
Inbenta AI breaks down language barriers for a localized, personalized experience globally.
Get started with Inbenta AI today
AI that adapts to your needs from a partner you can trust.
