Inbenta recognized in Gartner® Magic Quadrant™ for Conversational AI Platforms.

California Becomes First State to Regulate AI Chatbots

October 14, 2025

Automate Conversational Experiences with AI

Discover the power of a platform that gives you the control and flexibility to deliver valuable customer experiences at scale.

California has made history as the first state to regulate AI companion chatbots. Governor Gavin Newsom signed SB 243, imposing strict rules to safeguard children and vulnerable users. Starting January 2026, chatbots must include age verification, transparency about AI-generated content, and restrictions on inappropriate behavior, such as posing as medical experts or sharing explicit material. Companies like OpenAI, Replika, and Character AI must implement self-harm intervention measures and report crisis-related data to public health authorities. SB 243 also raises fines for illegal deepfakes to $250,000 per violation. The law responds to growing concerns about chatbot misuse, including leaked cases of troubling interactions. A parallel bill, SB 53, mandates greater transparency in AI development

Automate Conversational Experiences with AI

Discover the power of a platform that gives you the control and flexibility to deliver valuable customer experiences at scale.

Subscribe to Our Newsletter

Get updates without the overload — no spam, just relevant news, once per week.

FORM CODE HERE
We’ll keep your email secure and private, and never share it with third parties.

Why Inbenta

With our Composite AI solution, your Virtual Agent continuously learns from each interaction, achieving over 99% accuracy.

Based on 20+ peer reviews
Service & Support
SELECT YOUR LANGUAGE
SELECT YOUR LANGUAGE