Salesforce Buys Spindle AI to Build Autonomous Agents

Salesforce is acquiring Spindle AI. The deal injects the analytics startup’s forecasting technology directly into Salesforce’s Agentforce platform. Spindle AI specializes in agentic AI, building systems that model complex business scenarios and predict outcomes. This is a major step in Salesforce's strategy to create an "agentic enterprise." The company envisions a future where specialized AI agents collaborate to manage autonomous, end-to-end operations for customer experience. Spindle's team will work on making these agents smarter and more reliable through advanced observability and self-improvement functions. This purchase builds on other recent acquisitions, showing Salesforce's intense focus on owning every layer of the multi-agent AI stack.