Digital Transformation in Banking with Nationwide

November 21, 2024
Automate Conversational Experiences with AI
Discover the power of a platform that gives you the control and flexibility to deliver valuable customer experiences at scale.
Schedule a demo

The conversation between Ade Crossland, Digital Skills Leader at Nationwide Building Society, and Ashtad Pouredehi, VP of Client Success North America at Inbenta, showcases how Nationwide used Inbenta's innovative Learn solution in its Discover Digital platform and its impact on customer service, digital adoption, and operations.

Learn how Nationwide, powered by Inbenta, is reshaping the banking landscape and driving employee and customer engagement in exciting new ways.

Related Articles

Laughing, happy woman and customer service in call center with agent, communication and online consulting.
Spain's Ley SAC (Ley 10/2025): What the December 2026 Deadline Means for Your Customer Service Team
Read the article
A minimalist close-up shot showing blue pushpins connected by a zigzagging blue string across a white surface, leading to a single bright yellow pin that stands out at the front.
Customer-specific knowledge architecture: Why generic AI fails in regulated CX
Read the article
A team of professionals sits around a conference table covered in financial reports and charts, pointing toward a laptop displaying a glowing AI chatbot icon on its screen.
AI pilot to production: The staged autonomy model that actually deploys
Read the article
Ellipse