Booth 515 | Bristlecone BALLROom

What is the 5% Club?

As few as 5% of AI pilots succeed. Inbenta AI gets you in the club. We’ve built a fundamentally different platform combining 20+ years of expertise with a proprietary, modern framework. Join the growing group of companies that get it right.

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Encore: The enterprise AI platform that has everyone talking

Inbenta’s Encore Platform reimagines conversational AI by combining the accuracy and governance enterprises need with the speed and intelligence modern customers expect — delivering in minutes what traditionally takes months.

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breakout session

Tuesday, Oct 21 | 1:30 - 2:10 PM PT | Ironwood 2-3

What Customers Really Expect & How to Deliver It

Today, every customer interaction is under a microscope, and businesses face a challenge: customer expectations are changing faster than they can keep up.

Behind the scenes, unseen gaps and silent frustrations are holding companies back from delivering the seamless, personalized experiences customers really want.

What if creating real customer value isn’t about adding more technology but about changing your approach?

Melissa Solis

CEO, Inbenta AI

Merlin Bise

CTO, Inbenta AI

Breakout session

Wednesday, Oct 22 | 9:00 - 9:40 AM PT | Ironwood 7-8

Engineering Intelligence: Why Structured Data is the Keystone of Agentic AI in Service

Agentic AI is both promising and challenging for businesses.

Simply feeding Large Language Models unstructured data isn’t enough to get reliable and scalable automation.

To build responsive, trustworthy AI agents means moving beyond basic pattern recognition and semantic ambiguity. It means engineering systems that can truly grasp context and apply powerful reasoning to every interaction.

This essential work begins with engineering intelligence.

Come and see us at booth 515

Want a deeper dive into our approach? Chat with our team. We’ve pulled together our two decades of real-world experience and woven it into a unique and modern framework. Oh, and did we mention our new platform won Inbenta the 2025 TSIA STAR Award for Digital Customer Success Innovator of the Year? Come learn how we deliver AI agents that actually work, giving you the measurable results you can depend on.

GIVEAWAYS

Have a coffee on us!

Stop by booth 515 to explore the next generation of conversational AI, meet our team, and enter to win a range of awesome prizes. Whether you’re here for cutting-edge insights or just want to test your luck, we’ve got something for everyone.

Encore: The award-winning platform powering the future of AI

What sets an award-winning AI platform apart? Inbenta AI’s Encore just earned the 2025 TSIA STAR Award for its powerful design and real-world impact. Built for scale, performance, and transparency, Encore redefines how enterprises deploy AI. Want to know the secrets to its success? Download the full TSIA STAR Awards submission to discover the technology behind the win — from its core framework and integration strategy to the innovation criteria that impressed the judges. Explore the engineering excellence that makes Encore a new benchmark for enterprise AI success.