The agentic CX AI platform built for speed, accuracy, and governance.
Financial institutions are being pitched AI from every direction: the CRM, the contact center platform, the core provider. Most of those pitches don't survive contact with a live environment. Inbenta Encore is different. It's built for the institutions that want proof before promises: governed, auditable CX AI that resolves customer issues with +98% accuracy instead of another pilot that stays a pilot. Meet us at FinovateFall to see what real CX AI actually looks like.
Can't meet in person? Request a virtual demo or contact our sales team to learn more.
Why financial institutions choose Inbenta Encore
The Reckoning Is Coming: Are You Buying AI, or Being Sold It?
Every financial institution starts the year with a transformation strategy; almost none keep it intact once execution begins. Inbenta CTO Merlin Bise walks through where alignment actually breaks between the C-suite and the people doing the implementation, and gives attendees a plain test for telling real production-ready AI from a pilot dressed up as one.
Why you should attend:
- Hear from a CTO who is a buyer and an architect: Merlin Bise has built AI architecture himself, and he also hears sales pitches from leading vendors in the AI space almost daily. Ask him the thing you're afraid to ask your own vendor. He's not going to avoid it — he's been living on both sides of that conversation.
- Learn how to cut through the noise: What "bought, not sold" actually looks like once it's live in production, not on a slide. Merlin will walk through where alignment actually breaks, the investment decisions that quietly work against each other, and the difference between transforming an organization and merely implementing technology inside one.
- Learn what you should be expecting: Merlin will talk about real deployments with real numbers.
You'll leave with:
- A plain test for buying AI versus being sold it, one you can run on every demo on the floor, before you sign anything.
- How to achieve alignment: exactly where transformation strategies fall apart between the C-suite and the people doing the execution.
- A way to spot real first-contact resolution versus a containment number wearing a first-contact-resolution costume.
Speaker:
Inbenta CTO Merlin Bise has built AI architecture himself and spent his career on the other side of the pitch, hearing vendor sales pitches almost daily while designing systems that have to survive production long after the sales team has left the building. He'll draw the line between a platform where every answer traces back to a source and one where you're simply taking the vendor's word for it.
Inbenta Learn+: Interactive Demos That Actually Get Completed
Most failed self-service attempts escalate to a live agent call, typically costing financial institutions around $10 or more to resolve. This 7-minute live product demo shows how Inbenta Learn+ interrupts that path with interactive walkthroughs customers actually complete— on a website, inside an AI assistant, or shared by a live agent — citing Wells Fargo's estimated 588,000 deflected calls and $5.88 million in savings over one year.
Ready to ship enterprise AI that delivers on its promise?
