Inbenta Encore is a modern Agentic AI platform purpose-built for speed and accuracy
See our award-winning agentic AI platform in action.

Can't meet in person? Request a virtual demo or contact our sales team to learn more.

Your people want AI that works across the whole experience. We've built it.

CX, EX, and DX leaders have been burned by AI that overpromised and underdelivered: pilots that never scaled, agents that hallucinated, point solutions that fragmented the experience instead of unifying it. Encore changes that. Our purpose-built platform helps prevent hallucinations while simultaneously offering 75% faster deployment. It's a full enterprise AI toolkit built to orchestrate customer, employee, and digital experiences on a single governed platform. Finally, agentic AI that works.
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EXPERT INSIGHTS PANEL
Wednesday, May 13, 2026 | 3:25 PM ET

Orchestration Across CX + EX + DX: Design the Enterprise Experience Operating System

Every experience leader is being asked the same question right now: How do you actually align CX, EX, and digital into one coherent operating model? Not just on a slide, but in governance, in shared metrics, and in how people, processes, and technology actually connect day to day?

This panel brings together experience leaders from Wells Fargo, Siemens, and Inbenta to unpack what's working, what isn't, and what it takes to move from siloed initiatives to a true enterprise experience operating system.

Panelists:

  • Tanika Scott, Wells Fargo
  • Franziska Fleisher, Siemens
  • Merlin Bise, Inbenta

Merlin Bise, CTO of Inbenta AI, brings an engineer's perspective to one of the most consequential strategic questions facing experience leaders today. He led the ground-up rebuild of Inbenta's new platform, Encore: a full agentic AI orchestration architecture designed to unify customer, employee, and digital experiences on one governed foundation. His point of view on what it actually takes to operationalize CX + EX + DX alignment will challenge how you think about your experience roadmap.

Inbenta CTO Merlin Bise
Merlin Bise
CTO, Inbenta AI

Come and see us at Booth 3!

CXO Exchange brings together the experience leaders rethinking how CX, EX, and DX fit together. We brought Encore — the agentic AI platform built to bring that vision to life. See it run, hear how experience teams are deploying it without the usual six-month slog, and find out why it earned the 2025 TSIA STAR Award for Digital Customer Success Innovator of the Year.
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Ready to design an experience operating system that delivers?

Schedule time with our team during CXO Exchange to see how Encore is helping experience leaders unify CX, EX, and DX on a single governed platform, and deploy it in days — not months.
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Encore: The award-winning platform powering the future of AI

What sets an award-winning AI platform apart? Inbenta AI’s Encore just earned the 2025 TSIA STAR Award for its powerful design and real-world impact. Built for scale, performance, and transparency, Encore redefines how enterprises deploy AI. Want to know the secrets to its success? Download the full TSIA STAR Awards submission to discover the technology behind the win — from its core framework and integration strategy to the innovation criteria that impressed the judges. Explore the engineering excellence that makes Encore a new benchmark for enterprise AI success.
Download Encore's award submission
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