Tips and best practices for building a successful chatbot
This 4 pages guide sums up all the critical topics to take into account when launching a bot projet, not only from a technological perspective but also from an organizational standpoint.
The chatbot market has shifted from an evangelization phase to a deep understanding and control : chatbot projects are rich, with multiple facets. In order to be successful, projects must be organized and monitored with internal and external teams identified, as well as clear methods and objectives.
These organizational tips and best practices are described in this ebook!
Those who see the chatbot project as a purely technological project are mistaken. It is not just a tool, it’s a real communication channel!
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